Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,301 reviews
5 stars
502
4 stars
263
3 stars
223
2 stars
95
1 star
218
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, particularly in the drive-thru, leading to a poor customer experience.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, with some expressing disappointment in the overall quality.
Cleanliness
While some customers noted clean dining areas, others reported unsanitary conditions, particularly in restrooms.
Service Speed
Several reviews mentioned long wait times in the drive-thru and inside the restaurant, indicating issues with efficiency.
Pricing
Customers frequently commented on high prices, feeling that the value for money has decreased.
- VLvito logozzoNov 2, 20251.0Usually go to this location and everything is great but today was different the lady doing the curbside pickup was completely rude
- MAMV AZOct 26, 20251.0Went through the drive thru. Rude lady working the drive thru repeated order multiple times, still got it wrong. Was told to pickup order on the side. Dude who brought out food also rude. Didn't even eat it, threw it out. Don't trust people with that kind of mentality. Won't be coming back. Rude and inept + lazy people.
- GMGail Kroll MayerOct 22, 20251.0This restaurant smells like poop. We will not go there. Dirty dining!
- WMWilliam MaciolekOct 19, 20255.0Great people and fresh English muffins.
- SHSomy HammadOct 2, 20251.0I haven’t been to McDonald’s in ages. Stopped by for ice cream, of course machine was down. Ordered food and I don’t think I’ve had a worse tasting more stale meal in the last 20 years. This is the worst tasting and tasting food. Your cooks need more training and someone at corporate desperately needs to do some quality control here. I’d rather starve to death than ever eat here again - EVER!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 16936 E Shea, Fountain Hills?
McDonald's in Fountain Hills is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available?
The drive-through is open every day from 5:00 AM to 11:00 AM.
Does McDonald's offer delivery service, and what are the delivery hours?
Yes, McDonald's offers delivery daily from 5:30 AM to 10:30 PM.
What pickup and delivery options does McDonald's provide?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's app I can use for ordering?
Yes, you can order using the McDonald's app available on iOS and Android.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby restaurants can I visit if I want different dining options?
Nearby dining options include Munich Gyros (Greek and Middle Eastern), That Guy’s Pizza, Redendo’s Pizzeria, Senor Taco (Mexican), Denny’s, Streets of New York (Italian/American), and Subway (sandwich shop).
Are there other amenities near McDonald's that customers might find useful?
Yes, nearby amenities include Circle K convenience store and gas station, Fountain Hills Medical Center, and several ATMs like The Exchange Network and Bitcoin Depot.
How can nearby places like Circle K and Fountain Hills Medical Center assist visitors to McDonald's?
Visitors can combine their visit by refueling or grabbing convenience items at Circle K, or access medical services if needed at Fountain Hills Medical Center nearby.