McDonald's

3.6
2120 reviews
Get DirectionsCallWebsite

Business Details

4930 N Hwy 89, Flagstaff, AZ
86001, United States
(928) 526-2235
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4930 N Hwy 89, Flagstaff, AZ
86001, United States

Hours

Reviews

3.6
2,120 reviews
5 stars
744
4 stars
495
3 stars
393
2 stars
183
1 star
305

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and poor order accuracy.

Food Quality

Food quality is inconsistent, with reports of cold or stale items, but some customers enjoyed fresh and hot meals.

Pricing Concerns

Many customers expressed dissatisfaction with high prices, feeling that the value does not match the cost.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Restroom Policy

The restroom access policy requiring a code from the receipt has been criticized for being inconvenient.
  • DS
    Donna Stuhr
    Jan 2, 2026
    5.0
    Fast service. Clean.
  • BJ
    Brianna James
    Nov 30, 2025
    3.0
    Overall great 😃 just some of the workers can be like looking at you like I did something wrong or they just stand around and there's someone in line they walk by them, I get it it's a fastfood chain but is an excuse to blow everyone off if they're waiting or standing in line or waiting at the window and not one "hi how are you", "hi how may I help you" I see the managers doing this and some older employees and a couple nice teens but it changes from every shift like breakfast amazing outstanding work place, lunch goes doing to it's good moderate some employees from breakfast are still working waiting to go home then you notice the difference toward dinner. Yes I've eaten here but on different days and different changes throughout the days, noticing the difference is huge. At this point I always gotta see what I'm going to go through after I order my food. Having that feeling but the food is always good Everytime I thank everyone for the hard work and take time to say hi and mini conversation work is still there it's not going nowhere.
  • KJ
    Kaweesha Jayawickrama
    Nov 26, 2025
    5.0
    Had a very good costumers service
  • DJ
    Dhammike Jayawickrama
    Nov 26, 2025
    5.0
    Good customer service.
  • RR
    Richard
    Nov 5, 2025
    1.0
    Went through the drive thru at approximately 1045 pm , a girl with a very bad attitude took my order reluctantly and served me stale cold fries and very unappetizing fish filet sandwiches which were not fresh at all .25.00 dollars I paid for this bag of garbage+ a nasty server too boot. I'm finished with McDonald's forever , take your high prices and your crappy service and shove it !!!!
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Flagstaff, AZ?

McDonald's in Flagstaff is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:00 AM to 1:00 AM on Friday and Saturday.

When is the drive-thru at McDonald's available?

The drive-thru operates daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.