McDonald's

3.6
2115 reviews
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Business Details

4930 N Hwy 89, Flagstaff, AZ
86001, United States
(928) 526-2235
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4930 N Hwy 89, Flagstaff, AZ
86001, United States

Hours

Reviews

3.6
2,115 reviews
5 stars
740
4 stars
495
3 stars
392
2 stars
183
1 star
305

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or indifferent staff, with several instances of poor service and order accuracy.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Pricing

Customers frequently mentioned high prices compared to other locations, with some feeling that the value did not match the cost.

Cleanliness

While some customers noted clean restrooms, others reported unsanitary conditions and a dirty restaurant.

Food Quality

Feedback on food quality was mixed, with some enjoying fresh items while others received cold or stale food.
  • JC
    Jack Cole
    Nov 8, 2025
    5.0
    They didn't have the frozen soda drink I wanted, but Jacob's amazing service more than made up for it! I love Jacob!
  • RR
    Richard
    Nov 5, 2025
    1.0
    Went through the drive thru at approximately 1045 pm , a girl with a very bad attitude took my order reluctantly and served me stale cold fries and very unappetizing fish filet sandwiches which were not fresh at all .25.00 dollars I paid for this bag of garbage+ a nasty server too boot. I'm finished with McDonald's forever , take your high prices and your crappy service and shove it !!!!
  • TO
    Tony S. Ortman
    Nov 2, 2025
    3.0
    I've always gotten a 50/50 mix of hi-c and sprite and the worker just told me no. When I asked for my drink. With that, received a single cheeseburger when I ordered a double. Asked to upgrade medium meal to large only got a large drink. If y'all can't handle the rush of people don't work in a fast paced gig
  • AB
    Alan Biancardi
    Oct 28, 2025
    1.0
    Have not been to a McDonald's in years. Will not go back. To expensive for the food you get. Staff does not care
  • LL
    Leonh2k
    Oct 18, 2025
    1.0
    Rest room policy is terrible. There's a key code you have to enter on rest room door to use nature's calling. It says to enter code from receipt. And I don't get my receipt until after I get my food. I'm not taking my "to go" food into the restroom. So I just left.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Flagstaff, AZ?

McDonald's in Flagstaff is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:00 AM to 1:00 AM on Friday and Saturday.

When is the drive-thru at McDonald's available?

The drive-thru operates daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.