McDonald's

3.7
2486 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1940 E Butler, Flagstaff, AZ
86004, United States

Hours

Reviews

3.7
2,486 reviews
5 stars
978
4 stars
573
3 stars
465
2 stars
179
1 star
291

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and incorrect orders.

Cleanliness

Some reviews mentioned cleanliness issues, with dirty environments and unsanitary conditions noted.

Food Quality

Food quality was inconsistent, with complaints about undercooked items and incorrect orders, but some praised fresh fries.

Pricing

Customers found the prices to be high for fast food, with some feeling it was not worth the cost.

Staff Performance

While some staff were praised for their friendliness and helpfulness, others were criticized for being inexperienced and unprofessional.
  • BB
    Blondie Blondy
    Nov 17, 2025
    1.0
    This morning NO DRINKS , CO2 CYLinder out. FRAPPE WANTED, NO NEED CO2 CYLINDER. WHATFOR A FRAPPE. THIS IS SHE MANAGER WITH TATTOOS ALL OVER HER ARMS BELOWSHORT SLEEVES.
  • RH
    Robert H
    Nov 17, 2025
    4.0
    This is the only good McDonald’s in flagstaff. The other two are slow and incompetent
  • JG
    Joshua Garcia
    Oct 30, 2025
    1.0
    It’s a McDonald’s so I don’t expect anything crazy but even asking for light ice in a drink is too much for them to comprehend. Really Dirty McDonalds.
  • KK
    K
    Oct 28, 2025
    1.0
    Worst McDonald's dinner of my life. Fish sandwich was undercooked, McChicken tasted like it was left over from lunch and my dogs wouldn't even eat the fries.
  • GL
    Greg Loucks
    Oct 26, 2025
    5.0
    Easily the best McDonalds in Flagstaff and perhaps Arizona or the country. Staff treat you like a human. Drinks can be reached by you. The McDonalds on Milton should come here and learn how to run a business. They ask you to leave for loitering at the Milton after you buy something. Milton location shoukd be shutdown or bought by owners of this location. Always a great experience here.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1940 E Butler, Flagstaff, AZ?

McDonald's at 1940 E Butler, Flagstaff, AZ is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:00 AM to 1:00 AM on Friday and Saturday.

When is the drive-thru open at this McDonald's location?

The drive-thru operates from 4:00 AM to midnight Monday through Thursday and Sunday, and from 4:00 AM to 1:00 AM on Friday and Saturday.