McDonald's

3.8
2576 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1401 S Milton Rd, Flagstaff, AZ
86001, United States

Hours

Reviews

3.8
2,576 reviews
5 stars
1,079
4 stars
599
3 stars
405
2 stars
174
1 star
319

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

There were numerous complaints about food being served cold, incorrect orders, and issues with food preparation.

Cleanliness

Some reviews mentioned cleanliness issues, particularly in restrooms, and concerns about the overall hygiene of the location.

Staff Attitude

Several customers noted that staff members were unhelpful or dismissive, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service at times, indicating that experiences can vary.
  • MM
    Mark
    Oct 30, 2025
    2.0
    Sure, let’s close the second drive-through lane during rush-hour. For being a 24 hour McDonald’s the logistics are horrible note to self don’t come back and for future travelers if you want to do drive-through prepared to wait for 30 minutes.
  • JL
    Jessica Lunt
    Oct 28, 2025
    5.0
    Prompt, friendly service, hot and fresh food
  • GL
    Greg Loucks
    Oct 26, 2025
    1.0
    This location is a joke. Go to butler McDonald's. This restaurant asks you to leave after being a paid customer. You have to ask them for refills. There are things the staff at Butler location do that this location would never do. Butler location treats you like a human. This location treats you like scum. Staff are much nicer on Butler.
  • SC
    Snyth CR-88
    Oct 24, 2025
    3.0
    No more play area? Gentrified McDonald's sucks. The employees were great though!!
  • LC
    Lane Collier
    Oct 20, 2025
    3.0
    What happened McDonald's you cant get your own drink and the kitchen Is closed up you cant see the people working on your food.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1401 S Milton Rd, Flagstaff?

McDonald's at 1401 S Milton Rd, Flagstaff is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers a 24/7 drive-thru service.