McDonald's

3.9
877 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
104 5th St, Douglas, AZ
85607, United States

Hours

Reviews

3.9
877 reviews
5 stars
434
4 stars
171
3 stars
125
2 stars
43
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with cold or improperly prepared items.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the bathrooms and dining areas.

Ordering Experience

The use of kiosks for ordering was criticized for reducing personal interaction and causing confusion among customers.

Staff Attitude

Mixed feedback on staff friendliness, with some praising helpful employees while others reported rude or indifferent service.
  • BW
    Brian Wood
    2 days ago
    5.0
    Got my highly customized meal correct in 9min on a Sat at 3PM, they were surprisingly packed full at that time.
  • JH
    Jacob Holguin
    5 days ago
    1.0
    Don’t you guys just hate it when they give you the order you didn’t want. I asked for a Big Mac specifically plain. Next you know they give me a Big Mac with everything on it and it grosses me out. Worst McDonald’s I could have😡😡😡
  • JB
    J B
    Nov 17, 2025
    3.0
    McDonald's is an okay, decent place for a quick and predictable meal. It's affordable, fast, and you always know what you're going to get—especially the dependable fries. While it's not gourmet, it reliably satisfies a fast-food craving.
  • RK
    Ross Kaplowitxh
    Oct 30, 2025
    1.0
    No one in the drive thru and it takes 10 minutes to get a happy meal for my daughter. When tou say something the shift manager attitude sucks. If you dont like your job, sure someone else may appreciate it!
  • AT
    Albertina Trahin
    Oct 18, 2025
    5.0
    Good place for the family

Frequently Asked Questions About McDonald's

What are the main operating hours for this McDonald's location in Douglas, AZ?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru available at this McDonald's?

The drive-thru operates daily from 4:00 AM to 1:00 AM, and on Fridays and Saturdays it stays open until 2:00 AM.