Customers generally praised the food for its flavor and freshness, particularly the tacos and burritos, though some reported issues with sogginess and portion sizes.
Service Issues
Several reviews highlighted inconsistent service, with some customers experiencing rudeness or mistakes in their orders, while others praised friendly staff.
Pricing Concerns
Many customers felt that the prices were high relative to portion sizes and quality, leading to dissatisfaction regarding value for money.
Drive-Thru Experience
The drive-thru service received mixed feedback, with some customers appreciating the convenience while others reported long wait times and order inaccuracies.
Cleanliness and Atmosphere
The restaurant was noted for its cleanliness and pleasant atmosphere, contributing positively to the dining experience.
GH
Geoffrey Hansen
Nov 12, 2025
4.0
I’ve enjoyed the food at Rili-Bs since they first opened the restaurant in Casa Grande, with one exception. If I order tacos, the meats are always tasty, but they are always extra juicy when put into the taco shell. For me, the 5 minute trip home means that the tacos get soggy on the bottom and fall apart as I take them out of the box to eat. At the end of my meal, which is usually 5 tacos, there is at least 3-4 tablespoons of greasy liquid in the bottom of the box. Just a simple tweak to draining the scoop of meat before it’s placed in the taco would sure go a long way for me.
JS
Jennifer Srock
Nov 7, 2025
5.0
I picked up an online order in the drive through and it was so convenient.
PS
Phil Scott
Nov 5, 2025
4.0
Got food delivered tonight. Was impressed it was fresh and hot even with delivery service adding another stops along the way.
JG
Joey Garza
Oct 31, 2025
4.0
The green chili burrito was spicy 🥵🔥 but very good. I will be coming back for more. The carne asada fries was very small.....it was edible. It was ok.
NR
Nebai Ramos
Oct 24, 2025
4.0
This was an online order. It’s the first time I was told I had to get down from the car, and I’ve never had any issues with that until today. I didn’t like the way the woman at the window spoke to me — she was rude. It made me feel bad, and I even felt like crying. I don’t think I’ll come back after this experience.