McDonald's

3.7
1961 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2824 N Pinal Ave, Casa Grande, AZ
85122, United States

Hours

Reviews

3.7
1,961 reviews
5 stars
820
4 stars
429
3 stars
304
2 stars
147
1 star
261

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported frequent order mistakes and poor service, particularly during busy hours.

Cleanliness

While some reviews praised the cleanliness of the location, others noted dirty tables and unsanitary conditions.

Food Quality

Food quality was inconsistent, with complaints about cold, soggy, or improperly prepared items.

Pricing Concerns

Several customers expressed dissatisfaction with high prices compared to other McDonald's locations.

Staff Attitude

Customer service was often described as lacking, with some employees being rude or unhelpful.
  • RR
    Ricardo Ruiz
    5 days ago
    1.0
    Arrived a few minutes after 10:30am couldn't order breakfast and when I order lunch, they tried giving me someone elses order and then have me pull up to a numbered parking stall to wait for 10mins while they get my order ready. Could have just served me breakfast and it would have been faster than this. 🤦🏽‍♂️
  • BL
    Baby Love
    Jan 2, 2026
    1.0
    Manager , Took a picture of me and my bestie WITHOUT. Concert . while having lunch today
  • JH
    Jasmine Heinkel
    Dec 22, 2025
    1.0
    Went through the drive through last night at this McDonald’s fries were barely warm we still ate our food. This morning me and my daughter Woke up with Terrible food poisoning never going again.
  • KC
    Kathy Cooper
    Dec 21, 2025
    4.0
    Our food was supposed to be delivered to our table, but placed on the counter in to go bags. It got cold when we received it and had to request fresh fries.
  • FA
    Florence Allison
    Dec 16, 2025
    5.0
    I truly wished I knew who helped me out today! She went beyond to help me in such a time crunch. She truly made my day 😌 McDonald's on Florence Blvd. Messed up my order, again. Due to long waiting, I rushed to make it to my daughter's school in time. To find out they gave me a chicken sandwich, instead of 10pc. Nuggs. 5 min, before Lunch started. I rushed to this McDonald's to find the Drive Thru backed and inside with a long line. That was when, an employee helped me use my Reward points. To order just the nuggets and she personally grabbed my order. I was in the restaurant no more than 3min. I was able to give my daughter her lunch 5mins. after her lunch started. Giving her enough time to eat! My daughter struggles with gaining weight and needs to eat every couple of hours. Today, was one of the rare times I can make sure she eats a full lunch. Usually by the time she gets food. She only has a couple of minutes to eat before classes start again. I truly appreciate the woman who helped me out 😊

Frequently Asked Questions About McDonald's

What are the regular operating hours for the McDonald's at 2824 N Pinal Ave, Casa Grande, AZ?

The McDonald's is open daily from 4:00 AM to 1:00 AM, except on Friday and Saturday when it operates 24 hours.

What are the delivery hours for this McDonald's location?

Delivery is available 24/7 every day of the week.