McDonald's

3.7
1946 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2824 N Pinal Ave, Casa Grande, AZ
85122, United States

Hours

Reviews

3.7
1,946 reviews
5 stars
815
4 stars
427
3 stars
303
2 stars
146
1 star
255

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and frequent order mistakes.

Food Quality

Food quality was inconsistent, with complaints about cold, soggy, or poorly prepared items.

Cleanliness

Some customers noted cleanliness in the dining area, while others reported dirty tables and unsanitary conditions.

Pricing

Customers expressed dissatisfaction with high prices, feeling that the value did not match the cost.

Drive-Thru Experience

The drive-thru service was often criticized for long wait times and inefficiency.
  • CC
    Catherine Cg
    3 days ago
    1.0
    I walked in here and it was strangers, workers were making out right each other at the tables, their family members were all here. They were busy trying to read my order. It took 5 people to figure out a hot drink and a cold drink. Like I said this place is just very strange. Finally the lady sitting at the table w her family (manager) had to make my drink because no one else could figure it out.
  • LY
    Laila Yah
    Nov 14, 2025
    1.0
    Night shift was horrible I don't know if they were high or what but our orders were not made properly and the drive thru guy seemed a bit off and disconnected with the job he also told us there was no ketchup at the window and he'd bring us some but we sat outside for 15 mins waiting while we watched him chilling listening to his inappropriate music that we heard at the window
  • AP
    Andrew Parry
    Nov 9, 2025
    1.0
    Ordered a McRib combo and never recieved the McRib. Defeats the point of ordering a McRib.
  • JM
    Jasmyne Martinez
    Oct 23, 2025
    5.0
    The manager was absolutely great , covered our meal after a very rude employee decided to tell us they don’t serve double cheeseburgers and to “move to the second window” because she didn’t “wanna deal with yall” lol glad we were faced with a knowledgeable & kind manager! But you run into the girl big eyelashes…. Good luck!
  • RA
    Rebecca Auld
    Oct 22, 2025
    1.0
    The worst chicken nuggets I have ever eaten. They tasted like they had been sitting out for hours. They were soggy and cold. When McDonalds used to be cheap, maybe I wouldn’t be so upset. But it was $14 for the meal. I was on the road so wasn’t going to drive back and ask them to remake. McDonald’s is usually consistent .Quality control was definitely not followed.

Frequently Asked Questions About McDonald's

What are the regular operating hours for the McDonald's at 2824 N Pinal Ave, Casa Grande, AZ?

The McDonald's is open daily from 4:00 AM to 1:00 AM, except on Friday and Saturday when it operates 24 hours.

What are the delivery hours for this McDonald's location?

Delivery is available 24/7 every day of the week.