McDonald's

3.6
2270 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1834 Hwy 31 N, Lonoke, AR
72086, United States

Hours

Reviews

3.6
2,270 reviews
5 stars
876
4 stars
498
3 stars
415
2 stars
178
1 star
303

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were highly inconsistent, with reports of friendly staff but also numerous complaints about rudeness and poor customer service.

Cleanliness

Many reviews highlighted issues with cleanliness, particularly in the bathrooms and dining areas, with some describing them as filthy.

Food Quality

Food quality varied significantly, with some customers praising fresh and hot meals, while others reported cold, poorly prepared, or incorrect orders.

Speed of Service

Customers frequently noted slow service, with long wait times for food and issues with order accuracy.

Overall Experience

Overall, the experience at this McDonald's location was mixed, with some customers expressing satisfaction while many others reported serious concerns.
  • KD
    Kristy Davis
    Dec 27, 2025
    5.0
    The employee that assisted us was incredibly friendly. She was a breath of fresh air.
  • RH
    Ruben Hdz
    Dec 21, 2025
    1.0
    very very bad experience she kept putting things i didn’t order i just wanted to eat good but her customer service was very poor her attitude was also rude as like if she didn’t want to work today and also sounded high
  • KE
    Kevin Ellis
    Dec 9, 2025
    1.0
    Really disrespectful to customers, they are rude, and have no concern whatsoever for you standing in front of them, and it shows in their food preparation. This is a really bad McDonald’s, and don’t let the nice new construction for you and lure you in.. this is a really bad managed McDonald’s.
  • PW
    Patricia Watkins
    Dec 8, 2025
    3.0
    What can you say MC Donald's is McDonald's small sizes and extremely overpriced my double bacon cheeseburger was burned and very small mostly bun.
  • SW
    Shy W
    Nov 29, 2025
    1.0
    They don't honor McDonald's time-frames. The food is usually always good when certain people are there. The app shouldn't let you order food after a certain time if the locations are not going to honor the breakfast times. I ordered at 10:46AM and was told they can't honor it. I will drive to any other city to support any McDonald's but the Retzer families location. This is NOT my first mishap just enough for me to never go here again. Trust me people come cuz it's only 3 restaurants in the city and it's McDonald's. McDonald's usually is not the problem it's the lazy workers. I have went to order coffee and they told me they wasn't doing all that. Hire thorough people that want to work....I will be seeking corporate to inform them you operate under their corporation name but don't honor their time frames, next.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Lonoke, AR?

McDonald's in Lonoke, AR is open daily from 4:00 AM to 11:00 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 4:00 AM to midnight Sunday through Thursday and from 4:00 AM to 1:00 AM on Fridays and Saturdays.