Whataburger

3.2
1064 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
17100 Chenal Parkway, Little Rock, AR
72223, United States

Hours

Reviews

3.2
1,064 reviews
5 stars
409
4 stars
141
3 stars
116
2 stars
99
1 star
299

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, even with few cars in line.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and overall poor attention to detail in fulfilling requests.

Food Quality

While some customers praised the food as fresh and tasty, there were numerous complaints about cold food and inconsistent quality.

Staff Attitude

Customer service experiences varied, with some praising friendly staff, particularly Justin, while others reported rudeness and unprofessional behavior.

Cleanliness

Several reviews noted that the restaurant was clean and well-maintained, contributing positively to the dining experience.
  • DW
    De'Ja Thomas Williams
    Dec 31, 2025
    3.0
    This location is great BUT! I placed an online order and had to wait 15 mins for my food. THEN I got down the street and checked my bag (I usually check in the drive thru but was rushing) and noticed food missing. My baby was missing her fruit snack from her kids meal, I was missing a MED Onion ring, and a MED fry . I did go back and had to wait 10 mins to get those 3 items . All food was fresh though! The workers were also polite as well.
  • ML
    misty lisden
    Dec 30, 2025
    1.0
    This has honestly been one of the worst fast-food experiences I've had! Only 3 cars in line and we waited almost 40 minutes after they pulled us. We still got cold food!!! First time here and will NEVER come back.
  • TS
    Thomas Scarberry
    Dec 29, 2025
    1.0
    I've been here a few times, and have been massively disappointed each time. Even if you're the only customer in sight, be prepared for a very long wait (over 10 minutes). Staff gets confused over their own menu. My order was wrong almost every time I went there. The food itself is not bad but could be better.
  • JJ
    J J
    Dec 29, 2025
    1.0
    Ordered food and it was cold as ICE i went up to the store and they blamed it on the dasher even though it was delivered in an appropriate time. Manager basically said its not on me. This isnt the first time my chicken sandwich was fresh but everything had been cold as if it was sitting waiting for the sandwich to get done i didnt even ask for a refund just for it to be remade and he said no.
  • RF
    Robert Felton
    Dec 19, 2025
    1.0
    When you go to a restaurant, you are generally hungry, so it is very disappointing when you don't get your food. At 2pm, the dirve-thru window had only one person who was obviously inexperienced. It took 25 minutes to order and receive my order. After such a long wait, I was anxious to get out of there, so I didn't check my order. It was not til I got home to find out that one family member (me) would just have to go hungry. The price was higher than expected, the service was slow, and not getting everything I ordered just topped it off. Don't know if the food was edible or not. The girl at the window was extremely pleasant however.

Frequently Asked Questions About Whataburger

Where is Whataburger located in Little Rock?

Whataburger is located at 17100 Chenal Parkway, Little Rock, AR 72223, USA.

What are the regular hours of operation for Whataburger?

Whataburger is open 24 hours every day from Monday to Sunday, operating continuously all day.