Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising friendly and fast service while others report rude staff and poor handling of orders.
Food Quality
Food quality is inconsistent, with reports of fresh and hot meals contrasted by complaints of stale or improperly cooked items.
Cleanliness
The cleanliness of the location is noted positively by some customers, while others report dirty conditions.
Order Accuracy
There are frequent issues with order accuracy, including missing items and incorrect orders.
AL
Aundrea Landrum
Dec 27, 2025
3.0
I ordered TWO hotcake breakfasts and specifically requested utensils at the window, since I’m staying in a hotel. The employee confirmed that the utensils were included.
When I got back to my hotel, there was only ONE set of utensils in the bag, which made it impossible for both of us to eat our meals as ordered.
Please be more attentive when confirming requests, especially when customers explicitly explain why something is needed. SMH 🤦🏾♀️
SH
SHARON HUGHES
Dec 16, 2025
5.0
I go out of my way to get to this McDonald's because I know the food is hot when they serve it
And it tastes more like they cooked it fresh.
The service is fast and friendly. And let's not forget the coffee the coffee is hot not lukewarm just how it needs to be. Thanks
DK
Daryl Krueger
Dec 10, 2025
1.0
WILL NEVER RETURN TO THIS LOCATION!! I love McDonald's, but the staff and customer service at this specific location is terrible. This is the first McDonald's that I was given an attitude just for placing an order. I have already told many people to not waste their time with this place and will continue to do so.
LL
Lety
Dec 6, 2025
1.0
Okay for context people. I usually don’t go to McDonald’s but I’ve been trying different locations lately. This past Friday around midnight, I went through this drive-thru and ordered two medium hot chocolates. When I pulled up to the “Pay Here” window, the employee opened the sliding door and immediately asked if I was there for DoorDash. I told her no and that I was there for my two hot chocolates. She then told me to give her a second or something like that and over her headset I could hear her asking someone if the hot chocolate machine was even working. After I paid, I noticed there were two pick-up windows. Since I had ordered on the second intercom, I assumed I should go to the second pick-up window. As soon as I pulled up, I could hear a women yelling from the first window, “baby where you going?” But I couldn’t reverse because another car had pulled in behind me. I just waited. After about a minute, a worker finally opened the sliding door at the second pick-up window, handed me my drinks, and then told me, “Next time just go to pick-up one.” I apologized and drove off. Now I know I guess. When I tried the hot chocolate, it tasted awful almost minty..? And nothing like the hot chocolate I get at other McDonald’s locations. I’ve had great hot chocolate at three different stores, so I know what it’s supposed to taste like. This one was just bad and it felt like the staff had a little attitude. Overall, the service was rude, confusing and the drinks were terrible. I might give them another chance in the future but this visit was disappointing.
MM
Michelle
Dec 6, 2025
1.0
Visited on December 5th, 2025 around 12 AM
I normally don’t leave reviews, but this McDonald’s honestly disappointed me and my sister. We’ve had McDonald’s hot chocolate from other locations before, and it was always really good, so we came here expecting the same. Unfortunately, this location did not deliver.
First, there was confusion at the payment window. The employee asked if we had a DoorDash order even though we clearly ordered two hot chocolates through the drive-thru speaker. We even heard her asking her coworkers if they “had hot chocolate,” which was confusing since someone had just taken our order.
Then, when picking up the drinks, we accidentally pulled up to the second window because we’re still new to McDonald’s drive-thru setups. The employee at the first window called out to us with attitude, even though the car behind us made it impossible for us to reverse. When the second-window employee handed us the drinks, she repeated the rule about using the first window—but again with attitude, not just a simple heads-up.
When we finally left and checked the hot chocolate, it was a huge letdown. Both drinks were barely warm, not filled to the top, and had a strange minty taste. McDonald’s doesn’t even offer a mint hot chocolate, so we have no idea why it tasted like that. The whipped cream and chocolate syrup were fine, but it still wasn’t filled properly. Overall the drinks were honestly not good at all.
This was disappointing because every other McDonald’s we’ve tried has made the hot chocolate perfectly. This location was the only one that got it wrong, and it felt like a waste of money. Definitely won’t be coming back here for drinks.
What are the operating hours for McDonald's at 701 Broadway St, Little Rock, AR?
McDonald's at 701 Broadway St, Little Rock, AR is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers a 24/7 drive-thru service.
Can I order McDonald's food for delivery or pickup online at this location?
Yes, you can order for delivery and curbside pickup online through their website or mobile apps.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is WiFi available at the McDonald's on Broadway St?
Yes, WiFi is available at this McDonald's location.
How can I earn rewards at this McDonald's?
You can earn points for free food through MyMcDonald's Rewards, available via their website and app.
What nearby fast food restaurants are located near McDonald's at 701 Broadway St?
Nearby fast food options include Chick-fil-A, Taco Bell, Rally's at 712 Broadway, Jimmy John's, and Champs Chicken, providing a variety of dining choices.
Are there any nearby hotels or accommodations close to this McDonald's?
Yes, La Quinta Inn and Suites and La Quinta Inn & Suites Downtown Conference Center are nearby, great for visitors needing accommodation.
What automotive services can I find near this McDonald's location?
Nearby automotive services include Goodyear Auto Service, Foster's Garage, Capitol Glass Company Inc, Capitol Glass Co Inc, and Tint Works, LLC for repairs, tire service, glass repair, and window tinting.
Where can I find additional dining options nearby McDonald's?
Additional dining options near McDonald's include New Fun Ree (Chinese and Asian cuisine), Starving Artist Cafe, and Ciao Italian Restaurant for more diverse meals.