Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a significant issue with customer service, including rude staff and poor management.
Order Accuracy
Many customers reported incorrect orders and long wait times, leading to frustration.
Food Quality
Food quality is inconsistent, with complaints about cold or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including trash and dirty restrooms.
Staff Friendliness
While some customers praised friendly staff, others noted unprofessional behavior from certain employees.
VC
Vince Cotton
Jan 3, 2026
4.0
Decent food and good service.
MK
M Krause
Dec 8, 2025
5.0
My kids love it!
SP
Sambasiva Panguluri
Dec 4, 2025
5.0
Great Customer service and Staff is friendly and helpful.
MJ
Michael Jonathon
Nov 16, 2025
1.0
The Gm of this Loaction needs to be fired. Came the other day and she was nasty with a couple of customers and her employees. Though this isn’t the first time seen this encounter maybe a few to up til about ten times with customers. This is not a good leader/slash role model for her employees. The way she talks ignorant to the customers in the drive thru. I’m surprised she hasn’t hands out on her yet. She was back behind the counter calling an employee estudidpo and out they named. Yet many folks complain about this lady. Yet nothing is done, action need to be taking against this lady!
ES
Edward short
Oct 15, 2025
5.0
Melody was amazing. She took great care of me and made me feel important.
What are the dine-in hours at McDonald's in Little Rock, AR?
Dine-in service is available daily from 5:00 AM to 10:00 PM.
When can I order McDonald's delivery in Little Rock, AR?
Delivery is offered daily from 6:00 AM to 10:45 PM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
How can I place a mobile order for McDonald's in Little Rock?
You can order via the McDonald's App available on iOS and Android, or by visiting their quick online order link.
What payment methods are accepted at McDonald's on W 12th St?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Little Rock?
You can find McDonald's at 7200 W 12th St, Little Rock, AR 72205, USA.
What nearby places can I visit before or after dining at McDonald's on W 12th St?
You can check out Cafe Havana for coffee, stop by Redbox for movie rentals, or visit Greenlight Dispensary Little Rock for retail cannabis products.
Are there any nearby automotive services around McDonald's at 7200 W 12th St?
Yes, Mr. Shine Express Hand Wash & Detail and Discount Tire and Brake are nearby for car wash and tire services.
What nearby health and medical facilities are close to McDonald's on W 12th St?
Nearby health services include DaVita Central Little Rock Dialysis, New Beginnings Behavioral Health Services, and Arkansas Surgery & Endoscopy Center.