Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
874 reviews
5 stars
267
4 stars
176
3 stars
161
2 stars
76
1 star
194
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor management.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Speed of Service
Consistently long wait times reported, especially in drive-thru, with some customers experiencing delays of over 30 minutes.
Food Quality
Inconsistent food quality; some customers received cold or improperly prepared items, while others enjoyed fresh meals.
Cleanliness
Reports of unsanitary conditions, including trash around the premises and cleanliness issues in the restroom.
- MJMichael JonathonNov 16, 20251.0The Gm of this Loaction needs to be fired. Came the other day and she was nasty with a couple of customers and her employees. Though this isn’t the first time seen this encounter maybe a few to up til about ten times with customers. This is not a good leader/slash role model for her employees. The way she talks ignorant to the customers in the drive thru. I’m surprised she hasn’t hands out on her yet. She was back behind the counter calling an employee estudidpo and out they named. Yet many folks complain about this lady. Yet nothing is done, action need to be taking against this lady!
- ESEdward shortOct 15, 20255.0Melody was amazing. She took great care of me and made me feel important.
- JRJustin RawlsSep 25, 20255.0Best McDonald’s around! The workers are so friendly and always smiling 🙂
- JBJudy BlockSep 16, 20252.0My order was wrong and sent back several times, poor customer service and not worth visiting this location.
- NWNathanael WilcoxSep 15, 20253.0So the dude yells at us on the speaker after not understanding us in the first place. Speed and food were alright
Frequently Asked Questions About McDonald's
What are the dine-in hours at McDonald's in Little Rock, AR?
Dine-in service is available daily from 5:00 AM to 10:00 PM.
When can I order McDonald's delivery in Little Rock, AR?
Delivery is offered daily from 6:00 AM to 10:45 PM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
How can I place a mobile order for McDonald's in Little Rock?
You can order via the McDonald's App available on iOS and Android, or by visiting their quick online order link.
What payment methods are accepted at McDonald's on W 12th St?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Little Rock?
You can find McDonald's at 7200 W 12th St, Little Rock, AR 72205, USA.
What nearby places can I visit before or after dining at McDonald's on W 12th St?
You can check out Cafe Havana for coffee, stop by Redbox for movie rentals, or visit Greenlight Dispensary Little Rock for retail cannabis products.
Are there any nearby automotive services around McDonald's at 7200 W 12th St?
Yes, Mr. Shine Express Hand Wash & Detail and Discount Tire and Brake are nearby for car wash and tire services.
What nearby health and medical facilities are close to McDonald's on W 12th St?
Nearby health services include DaVita Central Little Rock Dialysis, New Beginnings Behavioral Health Services, and Arkansas Surgery & Endoscopy Center.