McDonald's

3.4
1452 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8820 Baseline Rd, Little Rock, AR
72209, United States

Hours

Reviews

3.4
1,452 reviews
5 stars
475
4 stars
275
3 stars
277
2 stars
151
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned that food was often cold, old, or not prepared correctly, leading to dissatisfaction.

Cleanliness

Several customers noted cleanliness issues, particularly in restrooms and the dining area.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating inconsistency in service.

Operational Hours

Customers expressed frustration over inconsistent operating hours, with some locations closing earlier than advertised.
  • MB
    mary Boertmann
    Nov 9, 2025
    1.0
    I had the absolute worst experience here the other day. My husband placed a mobile order for 3 items. Items. NOT meals. He ordered 2 Mcgriddles and a sausage biscuit with cheese. Our order was placed at 10:32 and it was a drive through pick up. When we arrived, there was ONE car in front of us in the drive through. We waited for them to get their food and pulled up to the pick up window. We waited there for about 15-20 minutes before someone asked us to park in the drive up spots. We parked and proceeded to wait..and wait.. and wait. One of the workers came out and gave us our bag. I checked it and we only have 2 items. At this point it is now 11: 24. We gave up and left. It took an hour for 3 items and we still only received 2. It's absolutely unacceptable. Thankfully, I don't live there so I won't ne back. My family that does live there will not be frequenting this location.
  • EA
    Ella Avance
    Nov 9, 2025
    3.0
    Sandwich biscuit was hard and taste funny so didn't enjoy! 🤮🤢
  • JS
    Jonnathan Saldana
    Oct 19, 2025
    1.0
    Worst of the worst! Did a curbside order because i thought it would be fast and easy but they had me waiting 20 mins in curbside until i finally decided to go to drive through! They said they were still waiting for some of my food! But it was a lie i know because none of the food was fresh everything tasted like it had been out for a while! And old! Try and avoid this one!
  • JK
    Joseph Kukuch
    Oct 9, 2025
    4.0
    As expected
  • DR
    David Richert
    Sep 26, 2025
    1.0
    Dining room says open till 130 am but closed... at 944 pm not coming back

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

This McDonald's in Little Rock, AR is open daily from 5:00 AM to 11:00 PM.

When is the drive-through open at this McDonald's?

The drive-through is open Monday through Friday from 5:00 AM to midnight, and on weekends from 5:00 AM to 1:30 AM.