Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted extremely poor customer service, with staff being rude, inattentive, and unprofessional.
Speed of Service
Customers consistently reported long wait times, both in the drive-thru and at the counter, often exceeding 15 minutes.
Food Quality
Many customers complained about receiving cold, old, or improperly prepared food, with several noting that items were inedible.
Cleanliness
The restaurant was frequently described as dirty and unsanitary, with complaints about the condition of the dining area and bathrooms.
Staffing Issues
Several reviews pointed out that the location is often understaffed, leading to chaotic service and delays.
HL
Hector Lopez
3 days ago
1.0
I waited 49 minutes and they didn't give me my food. Terrible service.
DC
Duane Crook
Nov 14, 2025
3.0
Seems like your ice cream machines always broke every time I try to go there and when you want an ice cream sundae with your meal are caramel sundae with with apple pie always an excuse
EW
Executioner Wasp
Oct 31, 2025
1.0
This place is staffed with the rudest, slowest crew I've ever seen. I worked fast food as a teenager and it's not that hard! But this freaking place literally has people just walking around on their phones like zombies, not WORKING. Drive thru line was at a dead stop for over 15 minutes before we left the lot. It don't take a genius to heat up processed foods. But I guess this mcdonalds likes hiring the types who want the best customer service but provide the crappiest!!! Don't come here.
MF
Marjorie Fisher
Oct 28, 2025
1.0
If I could give this place zero stars, I would.
0/10 for customer service. I waited in curbside pickup and no one ever brought out my food. When I finally went through the drive-thru line, the employee handed me my order without saying a single word. I have never felt so disrespected. Working in fast food doesn’t excuse poor customer service — every customer deserves basic courtesy and respect.
TF
Tay Fisher
Oct 28, 2025
1.0
If I could give 0 stars I would. Very rude staff and poor customer service, will not spend my money here and I advise everyone else to do the same. Don’t waste your time or money with this unprofessional establishment.
What are the operating hours of this McDonald's location?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, it offers drive-thru service daily from 5:00 AM to 11:00 PM.
Can I get delivery from this McDonald's, and what are the delivery hours?
Delivery is available daily from 5:00 AM to 10:30 PM.
What services does this McDonald's provide for pickup and delivery?
This location offers curbside pickup in addition to delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from this McDonald's?
Yes, the McDonald's App is available on both the Apple App Store and Google Play Store for convenient ordering.
What is the address and contact number of this McDonald's?
The address is 8710 Fourche Dam Pike, Little Rock, AR 72206, US. The phone number is +1 501-490-8669.
What nearby accommodations can customers visit when coming to McDonald's?
Nearby hotels include Travelodge by Wyndham, El Rancho Motel, and Travelodge Little Rock Airport, which can be convenient for guests looking for a meal nearby.
Are there any nearby gas stations customers can use when visiting McDonald's?
Yes, nearby gas stations include Shell, Exxon & Mobil Stations, Phillips 66, and Circle K, useful if you need to fuel up before or after your meal.
What other food options are near this McDonald's?
Nearby eateries include Subway and Krispy Krunchy Chicken, giving you more variety if you visit the area.