McDonald's

3.2
1581 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8710 Fourche Dam Pike, Little Rock, AR
72206, United States

Hours

Reviews

3.2
1,581 reviews
5 stars
475
4 stars
287
3 stars
292
2 stars
169
1 star
358

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, inattentive, and unprofessional.

Speed of Service

Customers consistently reported long wait times, both in the drive-thru and at the counter, often exceeding 15 minutes.

Food Quality

Many customers complained about receiving cold, old, or improperly prepared food, with several noting that items were inedible.

Cleanliness

The restaurant was frequently described as dirty and unsanitary, with complaints about the condition of the dining area and bathrooms.

Staffing Issues

Several reviews pointed out that the location is often understaffed, leading to chaotic service and delays.
  • HL
    Hector Lopez
    3 days ago
    1.0
    I waited 49 minutes and they didn't give me my food. Terrible service.
  • DC
    Duane Crook
    Nov 14, 2025
    3.0
    Seems like your ice cream machines always broke every time I try to go there and when you want an ice cream sundae with your meal are caramel sundae with with apple pie always an excuse
  • EW
    Executioner Wasp
    Oct 31, 2025
    1.0
    This place is staffed with the rudest, slowest crew I've ever seen. I worked fast food as a teenager and it's not that hard! But this freaking place literally has people just walking around on their phones like zombies, not WORKING. Drive thru line was at a dead stop for over 15 minutes before we left the lot. It don't take a genius to heat up processed foods. But I guess this mcdonalds likes hiring the types who want the best customer service but provide the crappiest!!! Don't come here.
  • MF
    Marjorie Fisher
    Oct 28, 2025
    1.0
    If I could give this place zero stars, I would. 0/10 for customer service. I waited in curbside pickup and no one ever brought out my food. When I finally went through the drive-thru line, the employee handed me my order without saying a single word. I have never felt so disrespected. Working in fast food doesn’t excuse poor customer service — every customer deserves basic courtesy and respect.
  • TF
    Tay Fisher
    Oct 28, 2025
    1.0
    If I could give 0 stars I would. Very rude staff and poor customer service, will not spend my money here and I advise everyone else to do the same. Don’t waste your time or money with this unprofessional establishment.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, it offers drive-thru service daily from 5:00 AM to 11:00 PM.