Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
Several customers reported issues with incorrect orders, missing items, and food preparation mistakes, leading to frustration.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty bathrooms and unkempt employees, contributing to a negative dining experience.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
Long Wait Times
Many customers experienced long wait times for their orders, both in the drive-thru and curbside pickup, which added to their dissatisfaction.
BM
Brooke Murray
4 days ago
1.0
Consistent bad service and incorrect food. They lie about when meal times change over in order to refuse service.
KR
Kaylia Ragan
Dec 20, 2025
2.0
Food was ok but the girl at the window was very rude.
DT
Danny Thompson
Dec 19, 2025
4.0
It's mcdonald's.What do you expect for me to say?At least the food's hot and the employee's are courteous. That's what I appreciate about it
DM
Dorian Andrei Meza
Dec 14, 2025
1.0
By far the worst service!!! I pulled up to the window, there was 2 guys at the window and were SUPER rude. As soon as I came up he said, what would I like and I said to please give me a moment. Not even a few seconds passed and he said, are you ready? (In annoyed tone of course) I started ordering and immediately said, and what else?! And what else?! After every sentence. I understand that people don’t need to like their jobs but the level of unprofessionalism was next level. I pulled up and it was 2 guys and they seemed annoyed. I pulled up to the second window and they had rap music playing. Are you serious? At this point I’m concerned their going to spit in my food because I complained to him about hurrying me and didn’t let me finish my order. They asked me to pull up to the window before I finished. Then they had me pull to the curbside and wait for atleast 10 minutes after going through the drive- thru. McDonald's needs step it up and hire good people. Just guetto people. So disappointed.
JN
Jason Null
Dec 9, 2025
1.0
Didn’t put the sausage on a sausage egg and cheese biscuit got to work and it’s an only egg and cheese. How????????