Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with reports of friendly staff but also instances of rudeness and unprofessional behavior.
Food Freshness
While some customers enjoyed fresh and hot food, others reported issues with cold or improperly prepared items.
Order Accuracy
Many reviews highlighted problems with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and among staff hygiene.
Wait Times
Customers frequently complained about long wait times for food, both in-store and through drive-thru.
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Leander Earls
Nov 6, 2025
3.0
It's okay 👍
PE
Paul N Eddy
Oct 28, 2025
5.0
Had my food fast and the staff here is friendly. Clean restrooms
NM
Nate Marbley
Oct 17, 2025
5.0
The food was fresh & hot, the customer service was beyond pheomonal
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Chris King
Oct 13, 2025
5.0
Probably the best McDonald's in Little Rock. Staff is respectful and efficient.
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Steven Patton
Oct 12, 2025
1.0
Gave us expired milk. Went yesterday (10/11) and the milk expired on 10/10. Normally not a big deal but my daughter says she didn't like it. Took a sip and milk was sour.