McDonald's

3.2
923 reviews
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Business Details

7721 Cantrell Rd, Little Rock, AR
72227, United States
(501) 225-3670
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7721 Cantrell Rd, Little Rock, AR
72227, United States

Hours

Reviews

3.2
923 reviews
5 stars
257
4 stars
190
3 stars
166
2 stars
87
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor service, with many experiences of long wait times and incorrect orders.

Food Freshness

Numerous reviews mentioned that food was often cold, stale, or not prepared correctly, leading to dissatisfaction.

Cleanliness

The restaurant was described as dirty and poorly maintained, with complaints about unclean tables and overflowing trash.

Management Issues

Several customers noted unprofessional behavior from management, including rudeness and lack of accountability for service failures.

Inconsistent Experience

While some customers had positive experiences with quick service and friendly staff, these were overshadowed by the majority of negative feedback.
  • SE
    Stephen Edelmann
    4 days ago
    1.0
    Don’t waste your time. Pulled up to drive thru at 11pm, took 5 mins just to take my order, and literally 5-6 people (including me) all ended up leaving before they ever attempted taking any money or giving food. As someone who has worked in the restaurant industry for over 20 years, this was easily the worst fast food experience I’ve ever had. Not worth my time or money to ever come back.
  • JG
    Jim Gilliam
    Nov 12, 2025
    1.0
    This is a terrible restaurant. $3.50 for medium fries that’s more like a small fry (see picture). I was the only one in the drive thru and they STILL tell me to wait in parking slot #1. Still took ten minutes for them to bring food. You’ve lost this customer for good.
  • SW
    Stephen Withers
    Oct 26, 2025
    1.0
    I ordered extra ice and all of my drinks and did not get it. The lady at the window was so rude.
  • JH
    Jasmin Hill
    Oct 9, 2025
    1.0
    Watch this place they tried to overcharge me for my order she got mad because she apparently Can't understand the difference between a mocha or caramel They both start with different letters. Over 6 bucks for a small and a sandwich. But didn't buy went somewhere else and it was only 5 and some change.
  • JH
    Julia Hagerty
    Oct 5, 2025
    1.0
    Worst McDonald’s in Little Rock! I try to get caramel frappes from here and half the time they don’t have it in stock. Instead of telling me (which I wouldn’t have an issue with!), they’ve tried to pass off mocha as caramel, or told me they don’t know how to refund me. These employees act like they all share one brain cell.
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Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's on Cantrell Rd in Little Rock?

The dine-in service is available every day from 6:00 AM to 10:00 PM.

What time does the McDonald's drive-thru open and close?

The drive-thru is open daily from 5:00 AM to midnight.