Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,450 reviews
5 stars
526
4 stars
270
3 stars
259
2 stars
130
1 star
265
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for food.
Food Quality
Several reviews mentioned food quality concerns, including cold or poorly prepared items, and some customers experienced food poisoning.
Cleanliness
While some customers noted clean bathrooms, others reported unsanitary conditions inside the restaurant.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
- ERelizabeth rivera5 days ago1.0Do I came today and online it says the drivethru is open but it 5:09 am and there is no one here so if you can update the store hours that be so much help
- AMAngela MayDec 26, 20251.0I ordered five meal deals for kids on December 25, 2025, last night. When the delivery arrived, my grandkids called to tell me there were only three meal deals. I called this restaurant, and someone told me I had the wrong number. I don't understand why a dishonest person is still working here. It's not fair to customers who paid and spent money, yet the company is not being honest with them. I called this restaurant 10 times and emailed them, but I haven't received a response yet. This restaurant is trash and disgusting. My two grandkids went to bed without dinner last night, on December 25, 2025. This experience is so terrible. People who work here are trashy and dishonest — Honest ones should replace dishonest employees. I'm never spending my money here again. Don't go there and spend your money. This restaurant is not recommended. I am not sure how they got 3.5 stars. LITTLE ROCK - UNIVERSITY (OIL) 4111 S UNIVERSITY AVE LITTLE ROCK, AR 72204 US 6 pc. Chicken McNuggets® Happy Meal® Qty 5 $37.45 6 pc. Chicken McNuggets® Honey Mustard Kids Fry Apple Slices Disneyland Toy Milk Delivery Fee $2.99 Service Fee $3.75 Tip $3.75 Total $52.64 Anyone who isn't honest with their customers should be fired.
- CGCurtis GipsonDec 19, 20251.0Took a very long time to get my order and the staff is in the back arguing and just giving the wrong orders out.The manager was at the front dancing in stead of getting the orders out.This is a HOOD place.
- TAtheresa abernathyDec 2, 20251.0Went through the drive-thru got to the second window was told to pull up 30 minutes later I was still sitting there. I had to drive back through the drive-thru to say hey I never got my order The lady said where were you parked I said I parked where you told me to park she said I didn't tell you that. 10 minutes later I finally got my food. Customer service sent me a link to talk about their service. I guess they didn't want to hear what I had to say The link didn't work lol
- GRGREGORY RICHTEROct 22, 20253.0Out of frappes this morning
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's at 4111 S University Ave?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's location?
The drive-through is open every day from 5:00 AM to 12:00 AM (midnight).
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery services from 5:00 AM to 11:00 PM every day.
What types of pickup and delivery services does McDonald's provide?
McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's have a drive-thru?
Yes, this location features a drive-thru service.
What are some nearby dining options close to McDonald's at 4111 S University Ave?
Nearby dining options include Denny's for breakfast and brunch, Long John Silver's for seafood, Wendy's for fast food burgers, and Kontiki African Restaurant for African cuisine.
Are there any nearby conveniences or stores I can visit before or after eating at McDonald's?
Yes, the area has a Shell gas station for refueling, a Redbox kiosk for movie rentals, Cricket Wireless for mobile phone needs, and Family Dollar for groceries and essentials.
What automotive services are near McDonald's on S University Ave?
Nearby automotive services include BedRock Auto Sales LLC, Take 5 Car Wash, Car Wash USA Express, Advance Auto Parts, Team Clean Carwash, and Steve Landers Chrysler Dodge Jeep.