McDonald's

3.6
1794 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11500 W Markham Rd, Little Rock, AR
72211, United States

Hours

Reviews

3.6
1,794 reviews
5 stars
670
4 stars
380
3 stars
337
2 stars
129
1 star
278

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, such as cold or improperly prepared items, and unsanitary conditions.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant, including dirty floors and restrooms.

Staff Attitude

Many reviews highlighted a lack of friendliness and professionalism among staff members.
  • GN
    George Newton
    Jan 4, 2026
    3.0
    The food was rewarmed. It had been cooked a while and they warmed it up for me and you could tell the difference. It was not freshly cooked
  • LR
    Lex Rand
    Dec 28, 2025
    2.0
    I bought a double cheeseburger and fries. The fries were not salted and the burger patties were slapped together. Quality control needs to be tightened up.
  • MF
    Meisha Frazier
    Dec 27, 2025
    1.0
    Went to this McDonald's earlier today. My total was $10.37, but $12.44 was charged to my card. They refuse to answer the phone, so I will be there bright and early in the AM to speak with a manager. It was odd to me that she asked if I wanted my receipt. Glad I said yes! BEWARE!!!!
  • TJ
    Tia Jackson
    Dec 25, 2025
    5.0
    It’s Christmas and despite being short staffed and BUSY , the staff is extremely helpful and food quality is on point. I’ve never seen three men run a McDonald’s but they need a raise or a salaried position because I’ve been on full staffed days and the store wasn’t as clean as it is today. it’s refreshing to have leadership be positively reassuring to the front line workers when tough situations arise instead of talking down. Yall picked the right three for this Christmas Rush !
  • SC
    Sorsha Clark
    Dec 19, 2025
    1.0
    This specific mcdonalds has gotten our order wrong EVERY TIME we have come here. Tonight is the last time we try with this location. Can't even get the simplest of orders right, we are missing items every time we order. It's not hard to get 2 chicken sandwiches, 2 large fries and 2 large Dr. Peppers correctly. Super annoying.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 11500 W Markham Rd, Little Rock?

The dine-in hours are from 8:00 AM to 6:45 PM every day.

What are the delivery service hours for this McDonald's location?

Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.