Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,780 reviews
5 stars
666
4 stars
378
3 stars
335
2 stars
128
1 star
273
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty floors and bathrooms, contributing to a negative dining experience.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning stale items, incorrect orders, and poorly prepared meals.
Customer Experience
Mixed feedback on customer experience; while some praised friendly staff, many others reported a lack of urgency and professionalism.
Location Issues
Frequent complaints about slow service and operational issues, such as broken kiosks and soda machines, affecting overall efficiency.
- KEKerri Evans2 days ago5.0There was a nice guy in the dining area who brought our food and gave my granddaughter an ice cream. He was so nice.
- CDChristopher Davis3 days ago1.0Literally was in the drive-through on the second drive-through for almost 10 minutes. I get that you’re busy but you literally you took care of four cars in the other lane and never once after me asking hello even acknowledge my presence there.
- BMBradley MyersNov 9, 20252.0Generally very poorly run, and at times you'll actually feel unsafe in here. Just occasionally I'll have a friendly encounter but otherwise, it's poorly managed.
- GGGraisonMarieNov 6, 20251.0I have no clue of this workers name but he/she WHATEVER they go by is very rude! My order was taken TWICE and was still wrong. It (bc they don’t deserve to be referred to as wtv they go by) was very dismissive. I asked for a meal at the speaker TWICE mind you… I get to the window and they repeat the wrong order to me so I say what i ordered and It goes “Thats not what you ordered, would you like your receipt?” as if I don’t know what I want to eat and am paying for.. I laughed it off because clearly you’re mad about being something It’s not annddd no one told you to fill out a application at a place you don’t want to work at.. On top of It being rude my food wasn’t even fresh. This location has very distasteful workers and I’m over it. I will be reporting this particular building every chance I get!
- JFJohn F.Oct 22, 20251.0I normally dont leave reviews especially about McDonald's of all places but these folks tried me so bad tonight smh. I was asked to pull and wait even though nobody else was in line. I ordered a Mcdouble that had the thickest piece of cheese on it that I have ever seen 😳. The bread was hard and the cheese was crunchy. I feel like they put the sandwich in the microwave or something which raises more questions and concerns. During the day the food is decent but at night games are played and it very disappointing
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 11500 W Markham Rd, Little Rock?
The dine-in hours are from 8:00 AM to 6:45 PM every day.
What are the delivery service hours for this McDonald's location?
Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 5:30 AM to 12:30 AM Monday through Friday, and until 1:30 AM on Saturday and Sunday.
What online ordering options are available for this McDonald's?
You can order through their official website, use the McDonald's App for iOS or Android, or access quick links for online ordering.
What payment methods are accepted at McDonald's on W Markham Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby coffee shops where I can go before or after visiting McDonald's?
7 Brew Coffee is nearby, providing additional coffee and dining options close to McDonald's.
If visiting McDonald's, can I find other fast food options nearby?
Yes, nearby fast food restaurants include KFC, Red Snapper Fish & Chicken, Popeyes® Louisiana Kitchen, and another McDonald's location.
Are there healthcare facilities near this McDonald's location?
Yes, The Rock Medical Center and The Rock Med Spa are nearby, offering medical and spa services.
Is there a way to earn rewards or get special offers at this McDonald's?
Yes, you can earn points for free food through MyMcDonald's Rewards program.