Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,396 reviews
5 stars
834
4 stars
501
3 stars
371
2 stars
213
1 star
477
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both drive-thru and in-store, with some waiting over 30 minutes for their orders.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative customer experience.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and poorly prepared food, including raw or cold items.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions and unsanitary practices among staff.
Customer Service
Mixed feedback on customer service; some praised friendly staff while others criticized the overall lack of care and professionalism.
- MMMsBlaine306 days ago1.0This place is terrible! Waited in line to order. Finally ordered, get to the window. Only to be left sitting there, with my order being in plain view. There were 3 workers. Two filling up the ice machine while the other making coffee. Window was cracked. They didn’t try to take my payment. I drove off. After sitting there 15-20 minutes, without being acknowledge. Needless to say, I won’t be back!
- JBJames C BoneyNov 11, 20252.0It's a weird place... the last few times I walked in there and told the cashier "this is for here"... I keep getting my food in a bag. This morning I told the cashier "this is for here" TWICE... and it still came in a bag with the receipt marked "Take Out." So I sat down and started unpacking the bag, and he came over and asked if something was wrong. I told him I clearly said "for here" so he went and got a tray for me. Funny, this happened the last time I ate there too. It's almost like they want my money, but don't want me eating there.
- CCcyros CollinsNov 11, 20251.0It says 24 hrs open I made a mobile prefer but when I got there they were closed 5am now I’m trying to get my money back cause I had to cancel the order
- MBMatthew BaldwinNov 5, 20251.0For service I wish there was a no star option. The service was horrible. I ordered a medium fry and it took almost ten minutes to get. The man working the fry area asked what I got and then went outside.
- BWBri WoodardOct 28, 20252.0I've only been to the drive thru for this one and so far I'm not impressed. While the employees are nice, my order is wrong every time and we don't even get the Monopoly tickets. We don't order the Cafe large drinks but that is all we get, those cups don't come with the Monopoly tickets and this time our 10 pc nuggets didn't either. So I guess I'll be driving further away to a different McDonald's in hopes of getting those tickets. Our recent meal, we didn't get the other 10pc nuggets that is supposed to come with it, so we have two 10 pc nuggets out of 3 10 pc nuggets meals.
Frequently Asked Questions About McDonald's
What are the dine-in hours at McDonald's on University Ave in Little Rock?
Dine-in service is available daily from 5:00 AM to 11:00 PM.
Is the McDonald's on 104 S University Ave open 24 hours for drive-thru and delivery?
Yes, both drive-thru and delivery services are available 24 hours a day, 7 days a week.
What payment options does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order food online or use a mobile app for McDonald's at 104 S University Ave?
Yes, you can order online via the McDonald's delivery site or use the McDonald's app available on iOS and Android.
Does this McDonald's offer curbside pickup and no-contact delivery services?
Yes, curbside pickup, delivery, same-day delivery, and no-contact delivery are all available.
Are there nearby places where I can shop or relax after visiting this McDonald's?
Yes, University Mall is nearby for shopping, and Midtown Park Apartments offer a park area to relax.
What fitness centers are close to McDonald's at 104 S University Ave?
LA Fitness, Genesis Health Clubs - Little Rock Midtown, and Esporta Fitness are nearby for your workout needs.
Are there other dining options near this McDonald's location?
Yes, Chipotle Mexican Grill, IHOP, Panera Bread, and Potbelly Sandwich Shop are nearby if you want to try different cuisines.
Does McDonald's on University Ave provide free WiFi and mobile ordering features?
Yes, this McDonald's offers free WiFi along with mobile ordering and mobile offers.
What is the main phone number for this McDonald's location?
You can reach McDonald's at 104 S University Ave by calling +1 501-603-2228.