McDonald's

3.3
1500 reviews
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Business Details

10201 N Rodney Parham Rd, Little Rock, AR
72227, United States
(501) 227-7914
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10201 N Rodney Parham Rd, Little Rock, AR
72227, United States

Hours

Reviews

3.3
1,500 reviews
5 stars
478
4 stars
299
3 stars
282
2 stars
121
1 star
320

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude and unprofessional behavior.

Order Accuracy

Many customers express frustration over incorrect orders, with frequent complaints about missing items and wrong food being served.

Cleanliness

The cleanliness of the restaurant is inconsistent, with some reviews noting dirty tables and trash on the floor.

Speed of Service

Customers frequently mention long wait times, particularly in the drive-thru, impacting their overall experience.

Food Quality

While some customers enjoy the food, there are numerous complaints about cold or poorly prepared meals.
  • NN
    Nathaniel Noble
    Nov 1, 2025
    1.0
    Don't catch the drive-thru person on the wrong day! The person there on 11/1/25 at 3:00 was not nice even though SHE was the one that kept putting my order in incorrectly as if I didn't have her undivided attention for the 2 seconds I was ordering. When I said I would just go to another one after she kept entering the order incorrectly, she said "fine". The one a few minutes away was a much smoother and more pleasant experience
  • KZ
    Kristina Ziegler
    Oct 31, 2025
    4.0
    First off, I want to say the only thing keeping this from 5 stars is the lack of soda fountain for getting your own refills. I also prefer a ketchup pump. The employees here are maybe the kindest I've ever met at a McDonald's, and we have been to MANY Mcdonald's. So kind, so helpful. The food was made right and made with care. The restaurant was clean. Someone in charge here is doing something right!
  • MM
    Melinda
    Oct 25, 2025
    5.0
    The 2 individuals i had this morning were so kind and genuine. Asia and JD are the kind of people you pray to run into daily ! Very good experience! Whatever they do in life I hope the Good Lord continues to bless them in their lives. ❤️
  • JS
    Jaclyn Satterwhite
    Oct 12, 2025
    5.0
    Prompt and courteous! Made sure all condiments were in the bag.
  • KE
    Kerri Evans
    Oct 8, 2025
    3.0
    I had 2 orders. I was at the drive through. I placed the first order. When I tried to place the second order my app would not give me a code. I just pulled around at the windows I got the code. Now I have to use it in 15 minutes. I asked the guy at the windows if I could place an order. He said no it messes up our times. I explained about the app he said some times it does that but that's the app not us. So I went somewhere else for food.
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Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 10201 N Rodney Parham Rd?

The store is open every day from 5:30 AM to 11:00 PM.

When is the drive-thru at this McDonald's location open?

The drive-thru is open from 5:30 AM to 12:30 AM on Monday to Thursday and Sunday, and until 1:30 AM on Friday and Saturday.