America's Hometown Pizza Place™ since 1958. Home of the Original Thin and Original Pizza Buffet. Pizzas are hand-made daily with fresh dough. Choose from a variety of pizzas, pasta, salad, and desserts!
Numerous customers reported long wait times, lack of acknowledgment from staff, and poor customer service experiences.
Food Quality
The quality of food varied significantly, with some praising it as excellent while others described it as cold, soggy, or lacking in freshness.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the establishment, including dirty tables and floors.
Staff Attitude
Several customers experienced rude or dismissive behavior from staff, particularly in handling complaints or mistakes.
Buffet Experience
The buffet was often criticized for limited selection and food that was not replenished in a timely manner.
MC
Michelle Cottrell
Dec 22, 2025
1.0
My husband and I went to this restaurant for dinner because we are both Dashers and it was close to our drops.
We literally SAT for 10 minutes! No drinks, no server, no acknowledgment, nothing!!! After reflecting on the situation, we decided to go to the establishment on Caraway Road.
Needless to say, we were greeted immediately with well wishes and smiles from EVERYONE!!!
Shame on you Southwest Dr!!! You should send ALL of your employees to Caraway Road to learn some etiquette on how to deal with the public from the professionals!!!
NE
Nathan Eldridge
Dec 22, 2025
2.0
Could have a good business if they wanted to put in the effort. Always nice to set for 10 minutes unnoticed by any server. Me and my wife walked out and went somewhere else where they actually have service.
RL
Randall Lee
Dec 14, 2025
3.0
When it’s good it’s best in town. When it’s bad it’s the worst you have ever eaten. I struggle with the food or service rating because when cooked correctly it’s good so would say bad service.
MP
Megan Parker
Dec 10, 2025
1.0
Don’t call or order if you’re in a hurry. Called an order in at 3:32pm to be picked up at 4:30. It’s 4:55 and our order still isn’t ready for pickup and we are late to where we were supposed to be. Was told it would be ready by 4:30 by the guy on the phone.
AW
Andrea Whittemore
Nov 28, 2025
5.0
Food is fresh establishment is clean our waitress was fantastic!!! Keep up the hard work it shows.