Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
923 reviews
5 stars
323
4 stars
237
3 stars
159
2 stars
79
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some praising friendly staff while others noted rude behavior and poor management.
Food Quality
Many reviews mentioned issues with food quality, including cold or old food, incorrect orders, and complaints about portion sizes.
Cleanliness
The restaurant was generally noted for being clean, although some customers reported unsanitary conditions and flies.
Order Accuracy
There were frequent complaints about incorrect orders and delays in service, particularly during busy times.
Pricing
Customers expressed concerns about rising prices and perceived value for money, with some feeling that the food did not justify the cost.
- AHAshley HayesSep 1, 20255.0The staff went above and beyond for my little girl. We love this location and the food order is always right!
- TWTodd WeberAug 17, 20252.0I don't care which one you go to anymore. They just don't serve good quality food. At least the price is decent
- MTMorgan TAug 13, 20251.0On August 13th, at 4:10 PM, we placed an order at the Zioski. We then went to the front to grab the cups for our drinks, I observed one of the managers, Faith Simmons(is what I was told), yelling and screaming at an older female employee who was working the front counter taking orders. All because she was asking for HELP!! And the older woman ended up being CORRECT on what she was trying to do. Unfortunately, I did not get the employee’s name. The manner in how the manager addressed this employee was extremely demeaning and unprofessional, to the point where the older woman was upset and began to cry. The behavior was not only inappropriate, but it was also upsetting for customers to see. Several of us customers, including myself, told the older woman we are so sorry and reassured that she did NOT deserve to be treated in that way! She handled the situation perfectly and strongly despite the way she was treated and spoke to. I praise her for the way she handled this situation! Even after this!!! We could STILL hear Faith yelling loudly across the restaurant at her employees. This created an unpleasant and tense environment for ALL OF US customers and employees. My heart is truly with the older woman today. It breaks my heart even hours after we left, I wish I could get in touch with her. We’ve contacted Corporate through call, email & the website. And will continue to.
- JDJennifer DuncanJul 25, 20251.0Ordered two happy meals and it was on the screen at check out went to pay and only received one happy meal saw the receipt and I said what happened to the other happy meal. The lady said ma'am you habe to re order and pay for the second one told them forget that and left with what I ordered and got my other kid a meal somewhere else
- AMAllison MooreheadJul 24, 20251.0We ordered coffee and food but when we got to the second window the guy at checked our bags three times and STILL GOT IT WRONG we ordered a McMuffin and a has brown and they gave us a bacon egg and cheese bagel with mayo on it 😭😭😭😭
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Heber Springs, AR?
McDonald's in Heber Springs, AR is open from 5:00 AM to 11:00 PM Monday through Sunday.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Fridays and Saturdays.
Can I get delivery from McDonald's in Heber Springs? What are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:00 PM, except on Fridays and Saturdays when service extends until 11:00 PM.
Which payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does McDonald's in Heber Springs offer?
Services include Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, WiFi, and Curbside Pickup.
Is there a mobile app available to order from this McDonald's?
Yes, you can order through the McDonald's App available on both iOS and Android: https://mcdonalds.smart.link/jfeqnrnmr
Where is McDonald's located in Heber Springs?
McDonald's is located at 1611 Hwy 25B, Heber Springs, AR 72543, USA.
Are there any other fast food restaurants nearby McDonald's where I can try different options?
Yes, nearby fast food options include Taco Bell, Arby's, Burger King, Whataburger, KFC, Sonic Drive-In, Domino's Pizza, and Pizza Hut.
What nearby service locations are available if I need automotive help while visiting McDonald's?
Nearby automotive services include Payton Select Automotive, Bartlett Tire Center, Payton Chevrolet Buick GMC Inc., and Cowboy Chevrolet GMC.
Are there any banks or financial advisors near McDonald's in Heber Springs?
Yes, customers can visit Centennial Bank, Eagle Bank & Trust Company, and Edward Jones Financial Advisor Terry M Castleberry nearby.