McDonald's

3.5
880 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
923 West Center Street, Greenwood, AR
72936, United States

Hours

Reviews

3.5
880 reviews
5 stars
298
4 stars
200
3 stars
177
2 stars
66
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

A significant number of reviews mentioned incorrect orders, with items missing or not prepared as requested.

Customer Service

Feedback indicated a lack of attentiveness and politeness from staff, with some customers feeling ignored or treated rudely.

Food Quality

Several reviews noted issues with food quality, including cold items, undercooked food, and poorly assembled orders.

Management Issues

Customers expressed concerns about poor management and organization, leading to chaotic service and unsatisfactory experiences.
  • JJ
    Jack
    1 day ago
    1.0
    After sitting in line at the drive thru for approximately 10 minutes I was informed by a rude “could care less” person that they stopped serving breakfast. The time was 10:37. I should have known better and just left because you really never know what type of service or food you’ll get at this place
  • SB
    Steven Blackburn
    Nov 8, 2025
    1.0
    It took over 20 minutes for them to make a happy meal and triple cheeseburger. Doordash should ban this location from their app. I will be getting a full refund if the food is cold or stale. McDonalds should just go fully automated. The workers at their location are just so lazy and slow unreal lol. You're heating up pre cooked food. You're this slow. Amazing. All should be fired and have to find a new line of work to get fired from.
  • JP
    Justin Pass
    Nov 4, 2025
    1.0
    This must be the slowest McDonald’s ever, me and three other customers waiting on, only coffee, stood there for 20 minutes. When you walk in the door, you have to yell to get someone to greet you,or even look at you, let alone take your order. But this seems to be the trend in most places, as far as ignoring the customer. ( the Taco Bell in town is the same if not worse) Nevertheless, it should be fixed management seems scatter brain , and the lady, that I assume is the manager, she’s the oldest, that’s when service is absolutely the worst, when the short lady manager is there.
  • DB
    Dalton Byers
    Oct 20, 2025
    1.0
    They never ever get your order right. Everytime i eat here i get my burgers ketchup only. Bun, meat, cheese, ketchup bun. I never get that is always got everything on it. The drive thru board and and the receipt both say ketchup only. How hard is it?
  • KP
    kaitlyn paty
    Oct 9, 2025
    1.0
    absolutely ridiculous we have given a chance after Chance multiple conversations with managers, most of our food is always missing never put in the right condiments if any at all, but we’re charged for it. Half the time we receive our food. It’s all dumped in the bag pitiful service.

Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 923 West Center Street, Greenwood, AR?

McDonald's in Greenwood, AR is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours for McDonald's Greenwood?

The drive-thru is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.