McDonald's

3.5
1219 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
467 S Gentry Blvd, Gentry, AR
72734, United States

Hours

Reviews

3.5
1,219 reviews
5 stars
402
4 stars
263
3 stars
244
2 stars
102
1 star
208

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees being friendly while others are reported as rude or unhelpful.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, suggesting a consistent issue with order accuracy.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and restrooms, with some customers describing the environment as dirty and unkempt.

Food Quality

While some customers enjoyed the food, others reported issues with food preparation and quality, including complaints about cold or improperly made items.

Speed of Service

Customers noted long wait times in both the drive-thru and dining areas, with some expressing dissatisfaction with the speed of service.
  • MH
    Michael Henderson
    Oct 31, 2025
    1.0
    They refused to give me my cups then brought us empty cups. I had a tee so they had to do it anyways. And then when i requested my correct drink order they refused because " They didnt have time" with a whole 4 cars in drive thrrough Play place or not, Im not going back.
  • WN
    Whitney Nasilai
    Oct 21, 2025
    5.0
    Christina has amazing customer service. It’s always a pleasure seeing her!
  • KK
    Kris Kue
    Oct 4, 2025
    5.0
    There's a lady that sings the theme song in the morning
  • II
    ItsVanisher
    Sep 16, 2025
    5.0
    At the end of the day it's fast food yeah theirs gonna be some problems from both the customer AND the employees. Rules and regulations can make the face to face experience feel kinda robotic sometimes and you could feel like your talking to and answering machine. Asking for more sause? Sorry you have to pay now, That's just how it is and most the time the employee feels the same way as you about the rule. The employees arnt out to ruin your day their just trying to not get yelled at which can result in wrapping a sandwich to fast causing the bun to slide or the food not organized in the bag because of times needing to be down. 90% of the employees care the other 10% might be mad at the person who ordered 120 nuggets and 5 baskets infront of you who didn't call in the order and didn't want to pull forward. Using the Kiosk inside not only gives you deals on food but also skips having to wait at register for an employee to stop cleaning to help you. The #1 Fastfood chain means super busy even when theirs no line. The line 5 min earlier left a shockwave of no food being cooked and a messy lobby, drivethru, AND crew workspace making it harder to be fast and efficient.
  • LW
    Livy Whitten
    Sep 14, 2025
    2.0
    i thought i was getting a four piece nahh i gotta 3 piece 😔

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Gentry, AR?

Delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Can I use drive-through service at this McDonald's?

Yes, the drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.