Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a mix of positive and negative experiences with customer service, with some employees being friendly while others are reported as rude or unhelpful.
Order Accuracy
Many customers expressed frustration with incorrect orders and missing items, suggesting a consistent issue with order accuracy.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and restrooms, with some customers describing the environment as dirty and unkempt.
Food Quality
While some customers enjoyed the food, others reported issues with food preparation and quality, including complaints about cold or improperly made items.
Speed of Service
Customers noted long wait times in both the drive-thru and dining areas, with some expressing dissatisfaction with the speed of service.
MH
Michael Henderson
Oct 31, 2025
1.0
They refused to give me my cups then brought us empty cups. I had a tee so they had to do it anyways. And then when i requested my correct drink order they refused because " They didnt have time" with a whole 4 cars in drive thrrough Play place or not, Im not going back.
WN
Whitney Nasilai
Oct 21, 2025
5.0
Christina has amazing customer service. It’s always a pleasure seeing her!
KK
Kris Kue
Oct 4, 2025
5.0
There's a lady that sings the theme song in the morning
II
ItsVanisher
Sep 16, 2025
5.0
At the end of the day it's fast food yeah theirs gonna be some problems from both the customer AND the employees. Rules and regulations can make the face to face experience feel kinda robotic sometimes and you could feel like your talking to and answering machine.
Asking for more sause? Sorry you have to pay now, That's just how it is and most the time the employee feels the same way as you about the rule. The employees arnt out to ruin your day their just trying to not get yelled at which can result in wrapping a sandwich to fast causing the bun to slide or the food not organized in the bag because of times needing to be down.
90% of the employees care the other 10% might be mad at the person who ordered 120 nuggets and 5 baskets infront of you who didn't call in the order and didn't want to pull forward.
Using the Kiosk inside not only gives you deals on food but also skips having to wait at register for an employee to stop cleaning to help you. The #1 Fastfood chain means super busy even when theirs no line. The line 5 min earlier left a shockwave of no food being cooked and a messy lobby, drivethru, AND crew workspace making it harder to be fast and efficient.
LW
Livy Whitten
Sep 14, 2025
2.0
i thought i was getting a four piece nahh i gotta 3 piece 😔
What are the delivery hours for McDonald's in Gentry, AR?
Delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I use drive-through service at this McDonald's?
Yes, the drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
How can I order McDonald's food online?
You can order online via the delivery URL (https://mcdonalds.order.online/business/-5579) or through the McDonald's App available on iOS and Android.
What services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What payment options does McDonald's in Gentry accept?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
Where is this McDonald's located?
It is located at 467 S Gentry Blvd, Gentry, Arkansas, 72734, United States.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Heartland Pharmacy for health needs, Miss Mary's diner for American cuisine, and Phillips 66 Gas station if you need to refuel your vehicle.
Are there nearby entertainment or shopping options close to this McDonald's?
Yes, The Movie Zone offers movies and music, Jakes Fireworks retail store is nearby, and SaveMart Supermarkets is available for grocery shopping.
What automotive and vehicle services are nearby this McDonald's?
Nearby options include Rogers Garage Express Lube for repair, U-Haul Neighborhood Dealer for truck rentals, O'Reilly Auto Parts for vehicle parts, and Gentry Tire and Services Center for tire repair.