Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
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Customers frequently reported long wait times at the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
Many reviews mentioned issues with food quality, including cold, overcooked, or incorrect orders.
Cleanliness
The dining area and bathrooms were often described as dirty and poorly maintained, with trash overflowing and tables not cleaned.
Customer Service
Several customers experienced rude or unhelpful service from staff, with some noting a lack of professionalism.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual employees for their friendliness and helpfulness.
HG
Hanna G
2 days ago
1.0
Came here at 5:50pm and it took us about 15 minutes to get through the drive thru. Asked and paid for ranch and they didn’t give us any. Then it took them an extra 15 minutes to get us the ranch when we went inside to get it. Very disappointing for how long it took.
AS
April Sproul
Nov 18, 2025
5.0
Drive through was on it! Even when the line was extremely long. The makers of the food definitely know what 'extra' means.
GB
Gavin Buchan
Nov 17, 2025
1.0
When I first entered the store some crazy man was talking to someone aggressively and then asked me if I was educated, I said yes, and he proceeded to ask me to verify that the n-word (hard r!) was a term to call ignorant people.
Onto the food experience, I got my food quick, but half way through eating I found green spots on my sandwich - so yes - I get the impression I’ve eaten mold. I try calling twice and nobody picks up so I have to drive back there to get a response. They’re quick to take it back and replace it but I’m not at all comfortable eating a sandwich with buns that probably were touching the moldy ones. They threw in an apple pie as compensation. Not a them issue I just don’t like their apple pies. It was a nice gesture but for MOLD I feel like something more could’ve been done??
Update: I see that McDonald’s frequently responds asking you to contact their support, and just want to let them know that I’ve already done that so if I get a reply, it’s clear that they don’t read these. People cannot just drop what they’re doing to return a sandwich. They told me they can’t give me a refund unless I bring back the replacement because obviously I feel like my fears are valid for eating more mold.
CS
Christina Suzanne Schoenfeldt
Nov 11, 2025
5.0
I love the new McDonald’s in Siloam Springs. That’s on 412 right past the 59 junction that you turned to go to gentry it is brand new. It is super cool and you do all your ordering through a menu screen and you pay that way as well what I really love about them they serve ice cream milkshakes and any of the other items that they have that has ice cream in it all day and all night there is not no oh at 10 o’clock. We shut off our ice cream machine like the other McDonald’s do around here. They never shut theirs off apparently because they’ve always are able to make shakes or anything that has their ice cream in it so for all of you that I have ordered from gentry and we’re upset that they couldn’t get ice cream or a milkshake after 10 o’clock at night this new one up here beside Olive Garden they serve theirs all day and online
MT
Matthew Trucinski
Nov 3, 2025
1.0
This is the nastiest McDonald’s dining area I’ve ever been in and I’ve been to it about 4 times and it’s disgusting every time. Idk if McDonald’s can’t afford an employee to clean the place or if they’re just too cheap but dang.