McDonald's

3.4
1615 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1963 W MLK Blvd, Fayetteville, AR
72701, United States

Hours

Reviews

3.4
1,615 reviews
5 stars
529
4 stars
350
3 stars
291
2 stars
127
1 star
318

What are people saying?

AI-generated from recent customer reviews

Service Delays

Customers frequently reported long wait times, both in the drive-thru and for in-store orders, often exceeding 30 minutes.

Food Quality

Many reviews mentioned issues with food quality, including cold, improperly prepared, or missing items.

Cleanliness

The dining area and bathrooms were often described as dirty and poorly maintained, leading to a negative dining experience.

Customer Service

Numerous customers experienced rude or unhelpful service from staff, contributing to overall dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted that food was good on occasion.
  • SB
    Stan Bledsoe
    4 days ago
    4.0
    My favorite McDonald’s to go to out of my way compared to others. Great during the day, but one time I went during night, it was a very long wait for a hamburger and the bun was stale or something- it just wasn’t right. I recommend going during the day.
  • DB
    Dalton “Remus” Brewer
    4 days ago
    5.0
    Regularly from morning to middays is when I get food. It’s almost always fresh and hot, only problem I’ve had is watery gravy during breakfast hours on occasion (still hot though.) I will say the worst time to come is during the summer, I don’t know if it’s the heat or the crowd but lots of agitated people try cutting the line especially indoors to get their food first causing greater delays, not the restaurants fault. New manager is fantastic
  • JR
    Jay Rhodes
    Dec 28, 2025
    1.0
    20 minutes standing at the counter alone just waiting to pay for a normal 1 person order then at least 10 minutes more waiting for the food which was made improperly and at least one chicken strip was past its legal serving point. The only other indoor customers were dashers who also waited half an hour and drive through had customers but it wasnt excessive i saw at least 5 employees there was no defensible reason for these types of delays. The picture does no justice to how hard and old the strip on the left is unfortunately
  • DC
    Daniella Chukes
    Dec 14, 2025
    1.0
    I used to like this McDonald’s but the past 2 months have been consistently long wait times I’m talking 10-15 minute waits in the drive through and I would simply drive off if I didn’t place my order on the app prior. Don’t even think about going early in the morning for breakfast either unless you want to be rudely met with a large black man with a god awful attitude and tacky fake chains talking to you crazy because they can’t pay attention to their ordering screen and don’t know what they’re handing people.
  • DS
    DJ Smith
    Dec 11, 2025
    1.0
    Went here for some nuggets and it went smoothly at first but when I pulled around there was no one at the first window where you pay I sat there and waited for someone to come to the window. I could see someone washing a pan inside, but he soon walked off. Since there was no one there, and after waiting a little bit, I pulled to the second window, where one of workers with an attitude told me I should’ve paid it to the first window and when I responded, there was no one there, She’s said you should’ve waited. Then I had to wait there for more than 10 minutes to get my food and they even shorted me on some of the food that I should’ve gotten if you’re craving McDonald’s take the extra time and drive to a different one because this one sucks.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1963 W MLK Blvd, Fayetteville?

McDonald's at 1963 W MLK Blvd, Fayetteville operates 24 hours daily, every day of the week.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's offers 24/7 drive-thru service every day of the week.