McDonald's

3.3
902 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
1820 Hwy 64 W, El Paso, AR
72045, United States

Hours

Reviews

3.3
902 reviews
5 stars
269
4 stars
168
3 stars
202
2 stars
81
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews mentioned cold, overcooked, or poorly presented food, with some customers experiencing food safety concerns.

Cleanliness

Several customers noted unsanitary conditions, including flies and roaches, which raised significant concerns about food safety.

Mixed Experiences

While some customers had positive experiences with friendly service and quick food preparation, others found the overall experience disappointing.

Location Status

There is confusion regarding the location's status, with some reviews indicating it has closed down or changed ownership.
  • EE
    Engage Trucking & Enterprises
    Nov 12, 2025
    3.0
    Waited and waited and waited for food to be brought out, just to realize it had set on the counter long enough for the fries to be cold already. My self ordered kiosk said to place tent on table and food will be bright to table, so I was enjoying conversation with my son purposefully not paying attention to anything else around us. They couldn’t stop talking and laughing long enough to each other to get us the correct food for the meals we ordered. Took them 3 tries to understand they shorted us on different items in the meals.
  • KR
    kevin raynard
    Jul 25, 2025
    3.0
    It's a McDonald's..
  • CN
    Carrie Novak
    Jul 17, 2025
    1.0
    Everything was cold the moment I picked up my order. I'm finding that they don't make things fresh as often as they should and often get the ending of the fries or burgers that have been sitting in the warmer so they are cold by the time you take a bite.
  • DC
    David Clark
    Jul 2, 2025
    3.0
    Had to go through the drive through twice and the order still came out wrong

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in El Paso, AR is open from 5:00 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sundays.

During what hours is the drive-through service available?

Drive-through service is available from 5:00 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sundays.