McDonald's

3.2
1113 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1002 W Trimble Ave, Berryville, AR
72616, United States

Hours

Reviews

3.2
1,113 reviews
5 stars
291
4 stars
251
3 stars
212
2 stars
108
1 star
251

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers frequently reported unsanitary conditions, including dirty tables, restrooms, and overall lack of cleanliness in the dining area.

Food Quality

Mixed feedback on food quality, with some customers receiving cold or poorly prepared items, while others noted fresh and hot food.

Management Issues

Several reviews pointed to ineffective management, with complaints about staff training, order handling, and overall management attitude.

Inconsistent Experience

Customers experienced significant variability in service and food quality, leading to frustration and disappointment.
  • EL
    Elvia Lu
    4 days ago
    1.0
    We just got home from buying McDonald's and we order large French fries and this what we got. The fries was less then half full and cold. Im getting charge for almost $4 each fries for them to be stingy with it. If I wanted a medium or small fries I would have oder it. But I order large fries cus we wanted to eat a large fries not a medium. I have gone to McDonald's 3 times theses week and our fries has been like this all 3 times. Im really disappointed with them.
  • MR
    Michael Rayburn
    Jan 5, 2026
    1.0
    They gave me a 10 piece chicken nugget box with no chicken nuggets in it...just a bunch of gargoyles working there in the evening.
  • AP
    Anhniga Premrith
    Dec 24, 2025
    1.0
    We drive true took 3 order We ordered 2 happy meal with Mc rib. Mc Rib teast good. Pork taste like Thai Moo Ping. Today My sister request some pickles & onion but nothing ... and I see that when order and not say finished yet they hang up by immediately. Then we pick up order, a guy really hurry and not good service and had boring moody or feel not good service 😒 to us. The last spot we wait food long time a bit that may be because my order had MC Rib then a girl bring my Mc Rib serve us in car with grumpy face. Make me feel not good with this place and not enjoy to come back this Mc Donald anymore!!!!! Thank you 🅿️ Parking: ✅️ plenty ♿ Wheelchair Accessibility: ✅️ ♿ 🅿️ Wheelchair Parking: ✅️ ♿ 🚻 Wheelchair WC: ⁉️ notsure 📶 Wifi: ❌️ notsure 💳 Debit / Credit Card: ✅️
  • PW
    Patrick Wayne
    Dec 16, 2025
    1.0
    The floors are like walking on a poolof Grease. The customer service is horrible it seems like all the little children that work there that somehow became managers hate having to do their job and be there. And I can't figure out the difference between a vanilla iced coffee and a caramel iced coffee. Every time I order a caramel coffee they still force a vanilla coffee on me I even asked the lady at the window is this a caramel iced coffee she said yes she handed it to me I took one step and it was a vanilla coffee and when I told the lady at the window she just sighed real heavily and I said never mind I just went ahead and went with it the laziest crew at any restaurant I've ever seen in my entire life and the most filthy McDonald's I've ever been in.
  • JM
    J McK
    Dec 13, 2025
    1.0
    Unprofessional at best. You will have to wait an exorbitant amount of time for your food every single time you order ANYTHING. Once you get your food there is a 65-75% chance of your order being wildly incorrect and/or disgusting.

Frequently Asked Questions About McDonald's

What are the regular store hours for this McDonald's location in Berryville, AR?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the delivery hours for this McDonald's store?

Delivery is available daily from 5:00 AM to 11:00 PM except on Friday and Saturday when it operates until midnight.