Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
980 reviews
5 stars
389
4 stars
181
3 stars
182
2 stars
73
1 star
155
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, particularly during peak hours.
Food Quality
There were numerous complaints about cold, unsatisfactory food, including cold fries and incorrect orders.
Customer Service
While some reviews praised friendly staff, many others highlighted poor service and unprofessional behavior from employees.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and food prep areas.
- ESEric Smith4 days ago5.0Good for a McDonald’s
- JRJosh ReedDec 20, 20251.0I haven't had McDonald's in a while and now I may never eat it again. I had to throw my breakfast burritos away they were not fit to eat. I waited 10 minutes for cold burritos that were stuck to the wrappers. Absolutely disgusting 🤢 no worries I will not be back. You should also put the phone back on the hook so people can call your store.
- APAnna PerryDec 19, 20255.0Excellent customer service. Malvern location could take notes. Jasmine working the window is ADORABLE! Give her a raise!
- B2Brat 2002Dec 10, 20251.0The fact that you wait in a line for 30 min before they take your order and then wait another 15 min to get your food. This is not fast food. You can go to a restaurant that actually cooks fresh and it take less time. Maybe if they could keep the store staffed would help but who knows at this point.
- MVMichael VDec 9, 20254.0Fast service, a standard menu, and consistent quality — just what you expect from McDonald’s. It’s a convenient place for a quick meal, the food is served hot, but it can get crowded during peak hours. Overall, it’s a reliable option when you need to grab a quick bite without any surprises.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's Benton location?
McDonald's in Benton is open daily from 5:00 AM to midnight for general hours.
When is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 5:00 AM to midnight.
What are the delivery hours for McDonald's Benton?
Delivery is available daily from 5:00 AM to 10:45 PM Sunday through Thursday, and until 11:45 PM on Friday and Saturday.
What are the dine-in hours at McDonald's in Benton?
Dine-in is available daily from 5:00 AM to 11:00 PM.
Does McDonald's Benton offer curbside pickup?
Yes, McDonald's Benton supports curbside pickup as a part of their pickup and delivery services.
How can I order McDonald's for delivery or pickup online?
You can order online via McDonald's delivery website or using McDonald's official app available on iOS and Android.
What payment options are accepted at McDonald's Benton?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any nearby gas stations close to McDonald's Benton?
Yes, Valero and Big Red gas stations are located nearby which is convenient if you need fuel before or after dining.
Can I visit other food venues near McDonald's Benton?
Nearby food venues include La terraza Mexican cantina Ang grill Benton and Cotija Mexican Grill, great spots if you want to explore more dining options.
Are there entertainment options near McDonald's in Benton?
Yes, there are Redbox kiosks nearby for movie rentals and Haskell Fireworks Tent for shopping and events.