Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,031 reviews
5 stars
658
4 stars
414
3 stars
410
2 stars
164
1 star
385
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude or unprofessional behavior from staff, with many experiences highlighting poor customer service and mistakes in orders.
Food Quality
Several reviews mentioned issues with food quality, including cold fries, undercooked items, and incorrect orders, although some customers did report fresh and hot food.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the restaurant and bathrooms, indicating a need for better cleanliness standards.
Management Issues
There were complaints about management's attitude and handling of staff, with some customers noting unprofessional behavior from managers.
Inconsistent Experience
Customers expressed frustration over inconsistent service and food quality, with some visits being satisfactory while others were disappointing.
- BBBridgett BeardenNov 16, 20255.0Workers are dedicated
- LHLarry HicksNov 16, 20255.0Very good.
- DDDLNov 3, 20252.0The Steak, Egg & Cheese Bagel at this McDonald's was disappointed at best. It's more of a hamburger type steak rather than the real steak patty. The Bagel was hard and not fresh at all!!
- FPFunky PineappleOct 31, 20251.0Ordered a mocha from them that came cold to the touch…took a sip and noticed it was extremely bitter and opened it up to find these disgusting chunks of god knows what. Do NOT waste your time and money at this place!! they clearly do not care about sanitation here, this is the first time in my life having something this disgusting happen while grabbing food. Imagine if it was your kids or someone you cared about receiving something of this quality. Honestly an embarrassment that this place is still up and running
- CGColin GasalOct 17, 20251.0The man running the ordering has zero customer care. Yelling in the intercom
Frequently Asked Questions About McDonald's
What are the delivery hours for this McDonald's location in Benton, AR?
Delivery is available from 4:00 AM to 11:45 PM on Monday, and from 5:00 AM to 11:45 PM Tuesday through Wednesday. On Thursday, delivery is available from 5:00 AM to 3:59 AM; from Friday to Sunday, delivery runs from 4:00 AM to 3:59 AM.
During what hours can I dine in at McDonald's in Benton, AR?
Dine-in hours are from 5:00 AM to 11:00 PM every day of the week.
What are the drive-thru hours for this McDonald's?
Drive-thru is open from 4:00 AM to midnight on Monday; from 5:00 AM to midnight Tuesday through Wednesday; from 5:00 AM Thursday to 4:00 AM Friday; and runs 24 hours from Friday through Sunday.
Does this McDonald's location offer mobile ordering and delivery services?
Yes, this McDonald's supports mobile ordering, curbside pickup, same-day delivery, and no-contact delivery services.
How can I place an order for delivery from McDonald's Benton?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android for convenient ordering.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at the McDonald's on Interstate 30 in Benton?
Yes, this McDonald's has a drive-thru service available.
What nearby restaurants can I visit along with McDonald's for a variety of food options?
Nearby dining options include Taco Bueno for Tex-Mex, Zaxby's for chicken, Starbucks for coffee, TCBY for frozen yogurt, It's Just Wings for chicken wings, Subway for sandwiches, Chili's Grill & Bar for American cuisine, Panda Express for Asian food, and McAlister's Deli for sandwiches and deli fare.
Are there any nearby automotive service centers close to McDonald's in Benton, AR?
Yes, nearby automotive service centers include Goodyear Commercial Tire and Service Centers, Firestone Complete Auto Care, Discount Tire, and CAT Scale, providing tire, repair, and maintenance services.
What other convenience and travel-related places are near the McDonald's on Interstate 30?
Nearby places include Pilot Travel Center, offering gas, convenience store, and ATMs; the Greyhound Bus Stop at Pilot Travel Center; and a Pilot Electric Vehicle Charging Station.