Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,042 reviews
5 stars
660
4 stars
417
3 stars
411
2 stars
166
1 star
388
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, understaffing, and inattentive service, leading to frustration.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including cold items, incorrect orders, and unappetizing meals.
Cleanliness
Multiple customers noted unsanitary conditions, particularly in the restrooms, which contributed to a negative dining experience.
Staff Attitude
There were mixed reviews regarding staff behavior, with some praising friendly service while others reported rudeness and unprofessionalism.
- ACApril Cash2 days ago4.0I wanted to compliment the wonderful young lady Heidi that was working the drive thru payment window on1/10/2026 at around 7 pm. She was outstanding on her customer service and made my business feel appreciated. Kudos to the hiring team for finding someone that loves their job.
- GBGralynn BakerJan 1, 20261.0If I could give zero stars I would I went through the curbside pick up for my breakfast this morning just for my app to tell me go through the drive thru I know that they stop serving breakfast at 10:30 and I was her at least 10 minutes earlier for my order once I got to the window the lady who I guess is the manager was very rude and told me I should've stopped at the first window when the lady over the intercom very specificly told me to pull up to the second one. I understand that being busy causes stress but this is unacceptable.
- DRDebbie RDec 26, 20253.0Restaurant was understaffed, it was not clean, wait time was long, and it was chaotic. They forgot some of the food in our order, but it was too much of a hassle to go back and ask for it.
- ASAlicia Miller (Ally Schaey)Dec 20, 20251.0Extremely slow, inattentive to customers
- JTJames TallentDec 7, 20251.0Starts out wanting to order the Grinch meal. Oh we are out and then the roller coaster ride begins. When ordering you say you want the sandwich only, that does not include a coke or any other thing as a side that you want to charge.. 30 minutes for fast food. Really how is that fast. I could have went to Kroger just to the rear of the store, bought hamburger meat went home and cooked it faster. Don't be that person that constantly asks is that all every time a customer says something. And still get the order screwed up. Must not need an education to work in fast food anymore. Best bet people is stay clear of this McDonald's.
Frequently Asked Questions About McDonald's
What are the delivery hours for this McDonald's location in Benton, AR?
Delivery is available from 4:00 AM to 11:45 PM on Monday, and from 5:00 AM to 11:45 PM Tuesday through Wednesday. On Thursday, delivery is available from 5:00 AM to 3:59 AM; from Friday to Sunday, delivery runs from 4:00 AM to 3:59 AM.
During what hours can I dine in at McDonald's in Benton, AR?
Dine-in hours are from 5:00 AM to 11:00 PM every day of the week.
What are the drive-thru hours for this McDonald's?
Drive-thru is open from 4:00 AM to midnight on Monday; from 5:00 AM to midnight Tuesday through Wednesday; from 5:00 AM Thursday to 4:00 AM Friday; and runs 24 hours from Friday through Sunday.
Does this McDonald's location offer mobile ordering and delivery services?
Yes, this McDonald's supports mobile ordering, curbside pickup, same-day delivery, and no-contact delivery services.
How can I place an order for delivery from McDonald's Benton?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android for convenient ordering.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at the McDonald's on Interstate 30 in Benton?
Yes, this McDonald's has a drive-thru service available.
What nearby restaurants can I visit along with McDonald's for a variety of food options?
Nearby dining options include Taco Bueno for Tex-Mex, Zaxby's for chicken, Starbucks for coffee, TCBY for frozen yogurt, It's Just Wings for chicken wings, Subway for sandwiches, Chili's Grill & Bar for American cuisine, Panda Express for Asian food, and McAlister's Deli for sandwiches and deli fare.
Are there any nearby automotive service centers close to McDonald's in Benton, AR?
Yes, nearby automotive service centers include Goodyear Commercial Tire and Service Centers, Firestone Complete Auto Care, Discount Tire, and CAT Scale, providing tire, repair, and maintenance services.
What other convenience and travel-related places are near the McDonald's on Interstate 30?
Nearby places include Pilot Travel Center, offering gas, convenience store, and ATMs; the Greyhound Bus Stop at Pilot Travel Center; and a Pilot Electric Vehicle Charging Station.