Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,855 reviews
5 stars
612
4 stars
404
3 stars
395
2 stars
147
1 star
297
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
Many reviews highlighted cold, poorly prepared food, with frequent complaints about missing items and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
Management Concerns
Feedback indicated a lack of effective management, with reports of unprofessional behavior and inadequate staff training.
Mixed Staff Experiences
While some customers praised friendly staff, many others reported negative interactions, suggesting inconsistency in service quality.
- 2M2017 Malibu6 days ago1.0Employee harassing customers and children outside of your establishment….. like… literally yelling at kids little kids in a car.. this is something I saw today and I’m still shook that nothing was done about it??
- BCBeautiful CrazyDec 20, 20253.0Need to be faster for door dashers!!! We got a time limit on getting our deliveries with door dash.
- BPBella PageDec 13, 20251.0So, I decided to go to this location. I had driven to Bryant and tried to order the Grinch Meal but they didn’t have it. My kids were balling their eyes out. So I told them tha I would try the Benton location. So I drive over there. AND THEY DONT HAVE IT. The place is a complete disaster. I saw a roach! And the people were quite rude
- AAAshleyDec 7, 20251.0We ordered two grinch meals, neither had the grinch salt or the shaker bags. It wouldn’t have mattered anyway, because the frys were too cold for anything to stick to them even if we did have it. Both the Big Macs were more of a big mess and thrown together. The happy meal had no toy included. We were missing multiple items from our order: an order of 10 McNuggets, 2 McDoubles, and our sauce. The wrap looked more like a taco because it wasn’t even rolled up. Literally every portion of our meal was sloppy and cold or missing. Tried to call the restaurant on the number provided by the receipt, no answer. Called the corporate number and it disconnected after it instructed us to call the restaurant with the number on the receipt. Almost like that wouldn’t have been our first instinct. We will not be back to this location or any other anytime soon if ever.
- BGBarbara GrigsbyDec 3, 20251.0Twice in the last week where my food was sitting on the counter and I was waiting at least 5 to 10 minutes for it outside parked. Front counter has no clue about what their doing. Questions that are being asked the gentleman couldn't answer. I had to get out and go in to get my food setting on the counter and it was cold. They need to train more efficiently.
Frequently Asked Questions About McDonald's
What are the opening hours for dine-in service at McDonald's Benton?
The dine-in service is open daily from 5:00 AM to 11:00 PM.
Can I order McDonald's delivery late at night in Benton?
Delivery is available from 5:00 AM to 10:45 PM on most days, with extended hours until 11:45 PM on Fridays and Saturdays.
When does the drive-thru at McDonald's Benton open and close?
The drive-thru operates daily from 4:00 AM until midnight.
Does McDonald's Benton offer a mobile app for convenient ordering?
Yes, you can order via the McDonald's App available on Apple App Store and Google Play Store.
What payment options are accepted at McDonald's Benton?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru service available at this McDonald's location?
Yes, this McDonald's location features a drive-thru service.
Where is McDonald's Benton located?
The address is 1023 Military Rd, Benton, AR 72015, United States.
Which nearby gas stations can I visit before or after McDonald's Benton?
Nearby gas stations include E-Z Mart and Shell, convenient for refueling when visiting McDonald's.
Are there nearby financial services close to McDonald's Benton?
Yes, you can find Western Union, Malvern National Bank, MNB, Edward Jones, and Cornerstone Home Lending near McDonald's for your financial needs.
What local retail and entertainment options are near McDonald's Benton?
Nearby, you can visit Redbox for video rentals, Rent-A-Center for retail needs, and beauty salons like LOXX Salon of Benton and Abby's Blue Moon Salon to relax.