Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned issues with food quality, such as cold or stale items, incorrect orders, and even food safety concerns.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty play areas and bathrooms.
Customer Experience
While some customers praised friendly staff and good experiences, many others expressed frustration with the overall service and management.
Speed of Service
Numerous reviews highlighted slow service, particularly in the drive-thru, leading to long wait times for food.
RC
Robin Cason
Nov 7, 2025
1.0
30 minutes in Thursday night to get coffee
VJ
Verdon Jackson
Oct 31, 2025
1.0
How they ganna have the monopoly game posted everywhere but only have pieces one time only a couple days of them starting it I went throught there twice buying items I believed to have those pieces and both times nothing . Rip off
TH
Tc Hutchison
Oct 29, 2025
1.0
I’ve went by and ordered tea here the last two days and both days it tasted bad
TB
Trina “Tree” Hackney Brun
Oct 24, 2025
5.0
I went through the drive thru and had excellent customer service. I only ordered coffee but was impressed with the lady who took care of me. She was very friendly and professional. I decided to ask for her name because I couldn't see a badge. She said her name was Stormy. Sometimes all you need is someone who goes above and beyond to make your day.
BP
Barbara Parks
Oct 20, 2025
1.0
Fast but often the wrong order. Got a totally wrong today, not even close. Lady at the window said it would be a wait on Apple pies. So I left without those and no refund. Your lunch crew SUCKS