Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, especially during peak hours, with long wait times in the drive-thru and curbside pickup.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, such as missing ingredients and overcooked fries.
Cleanliness
The restaurant's cleanliness was a major concern, with multiple customers noting dirty dining areas, bathrooms, and overall unkempt conditions.
Staff Attitude
While some employees were described as friendly, many reviews mentioned rude or unprofessional behavior from staff, particularly in handling complaints.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong food being served.
CF
Cathy Fox
Oct 20, 2025
1.0
Try to use the drive through , no one answered so we pulled up to the window and w a s told to come in or go back around. There is no reason they could not take my order at the window. Will not go back there again.
SL
Shawn Lowe
Oct 7, 2025
1.0
I waited outside for curbside for 15 minutes on 1 sandwiche not 5 this is the most sorry excuse of a restaurant the one in jasper is faster and people that got there after me had their meals before I did
DG
David Gillion
Sep 23, 2025
1.0
Slow service something is always down or short handed
RH
Rita Haney
Sep 18, 2025
5.0
Great for quit snack
DS
Drew Smith
Sep 4, 2025
2.0
Store was dirty and unkempt, floors slick with spills, tables messy, food in floor. Service was good, nice employees. Food was alright, typical McDonald's food.