McDonald's

3.7
1931 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5426 US Hwy 231, Wetumpka, AL
36092, United States

Hours

Reviews

3.7
1,931 reviews
5 stars
727
4 stars
477
3 stars
338
2 stars
169
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly during busy hours.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions in the restaurant.

Staff Attitude

Customer experiences with staff varied widely, with some reporting friendly service while others encountered rude or disengaged employees.
  • JJ
    J
    4 days ago
    1.0
    Cant follow directions. Add extra onions. Can't even get that right. Pathetic
  • MG
    Maddie Girl
    Jan 5, 2026
    5.0
    I just wanted to appreciate the young brunette girl with glasses who was working the window the other night, her positive and kind attitude made my night especially after my order was wrong, which happens. Definitely will be back to this Mcdonalds!
  • MM
    Marcus Marshall
    Dec 8, 2025
    1.0
    they saw me standing and still didnt take my order, and after the fact they skipped over me
  • PL
    Panda Lunsford
    Dec 8, 2025
    1.0
    There were two kids licking their fingers and putting them on windows and tables, climbing on the tables and seats including standing on tables that customers were then sitting at and eating at, and ripping up the stickers on tables. The kids were unsupervised and treating the restaurant like a jungle gym. I don't know who's kids but this was poor management from the restaurant. Very disturbing for those just trying to enjoy a meal while kids are jumping from table to table all through the restaurant.
  • AW
    amanda Watts
    Nov 30, 2025
    1.0
    I went through the drive-through and ordered a meal. I ordered two cheeseburgers, two large french fries and a Coke to drink. They gave me a Dr Pepper and all my fries were dumped upside down in my sack. The service here is terrible and they don’t care about Customer Service. They don’t care about you. As a customer. Period

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's in Wetumpka, AL?

The McDonald's in Wetumpka is open from 6:00 AM to 11:00 PM every day of the week.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 10:30 PM, except on Friday and Saturday when it extends to 11:30 PM.