Whataburger

4.0
2670 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
820 SKYLAND BLVD, TUSCALOOSA, AL
35405, United States

Hours

Reviews

4.0
2,583 reviews
5 stars
1,408
4 stars
496
3 stars
266
2 stars
168
1 star
245

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, particularly during breakfast hours and in the drive-thru.

Staff Friendliness

Many reviews highlighted the friendliness and helpfulness of the staff, with specific praise for individual employees.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders and food quality issues.

Cleanliness

The restaurant was often noted for its cleanliness, although there were some reports of unsanitary conditions in specific areas.

Management Issues

Several reviews pointed to poor management and staffing problems, leading to disorganized service and customer dissatisfaction.
  • PP
    Peter
    1 day ago
    1.0
    Hello, I am writing to formally report a service issue from a recent visit to one of your locations and to request that the matter be reviewed under Whataburger’s employee Code of Conduct. (The employees photo is attached) I was served a burger that was completely cold. When I respectfully brought this to the attention of the employee on duty, my concern was dismissed and no effort was made to correct the issue or involve a manager. This response demonstrated a lack of professionalism, accountability, and adherence to basic customer service standards. I believe this behavior warrants review under your employee Code of Conduct, as it reflects a failure to appropriately address a valid customer concern. I am requesting that management investigate this incident and take any corrective or disciplinary action deemed appropriate to ensure this does not happen again. Thank you for your attention to this matter. I look forward to your response.
  • TC
    Tucker Charles
    Jan 2, 2026
    5.0
    I don't have a Whataburger where I live and I really love them so high rating from me.
  • CH
    Christian Heath
    Dec 30, 2025
    5.0
    Stopped late at night so service wasn’t super prompt, that aside the restaurant was very clean and the staff was very friendly.
  • RH
    ralphel harris
    Dec 30, 2025
    5.0
    Great Service and a great staff. The food is always fresh and hot. The store super clean as well they never disappoint me when I visit.
  • KF
    Kasey Funk
    Dec 28, 2025
    1.0
    Waited over10 min for a sausage and egg biscuit and watch others who ordered after me get there food first, host looked at me numerous times and did nothing to check on my order, horribly managed!

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger on Skyland Blvd in Tuscaloosa?

Whataburger on Skyland Blvd is open 24 hours a day, every day of the week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.