Outback Steakhouse

4.3
2523 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Tuscaloosa off of Skyland and Highway 69 next to Lowe's.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
5001 Oscar-Baxter Drive, Tuscaloosa, AL
35405, United States

Hours

Reviews

4.3
2,523 reviews
5 stars
1,582
4 stars
476
3 stars
194
2 stars
103
1 star
168

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food temperature and preparation, including cold and overcooked steaks, as well as inconsistent quality across visits.

Service Experience

Service quality varied significantly; while some servers received high praise for attentiveness and friendliness, others were criticized for being unprofessional or inattentive.

Atmosphere

The restaurant atmosphere was generally described as pleasant, but some customers noted issues with cleanliness and the professionalism of the staff.

Takeout Issues

Several reviews highlighted problems with takeout orders, including missing items and food quality not matching in-house dining experiences.

Staff Recognition

Certain staff members, particularly Amber, received multiple commendations for their exceptional service, contributing positively to the dining experience.
  • JC
    Jason Corbin
    2 days ago
    1.0
    We were held hostage tonight because they couldnt get the ticket correct and print me a itemized correct, they claimed and claimed it was correct, then they took 7.00 off to make it more correct but took way too long and made a scene in the restaurant, also the windows are schmered and filthy with a grease rag
  • LT
    LaQuanta Tubbs
    5 days ago
    5.0
    Our Server Xavier was Amazing, he knew everything about the menu, what to offer and everything, he was Great! The Food Was Fresh, Hot and Delicious.
  • JM
    Janice Miller
    6 days ago
    3.0
    More expensive than expected. My husband just wanted the burger but they still charged him a full meal.
  • BG
    black gent
    Nov 1, 2025
    1.0
    Cold food. When you send multiple items back twice, and they still come out cold, it obvious people and management just don't care. THIS WAS THE ABSOLUTE WORST OUTBACK I HAVE EVER BEEN TO.
  • CA
    Christine Allen
    Oct 22, 2025
    2.0
    We had reservations but we still had to wait 30 minutes. Fine, we were on a road trip and didn't want to try to find another place at this point. Outback are usually good, but they had ran out of some of it favorites. We still didn't think it was going to be bad. Yet, my steak salad came out and it had clearly sat there and was dried out. The steak was supposed to be medium rare but was well done. I'm addition, it was mostly lettuce with little of anything else. I did get a replacement steak but it was rare, and while I don't know, it seemed it deliberately undercooked or maybe a new cook who has no idea how to do a steak? My husband got a blooming onion burger with a half a tomato and a few limp shredded lettuce pieces and the blinking onion sauce was almost non-existent. The blooming onion pieces were so overcooked, there was no onion left. The waitress tried her hardest to fix things though with her personality and friendliness.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.