Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
577 reviews
5 stars
170
4 stars
131
3 stars
111
2 stars
41
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru, with some experiences taking over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Customer Service
Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from employees.
Food Quality
There were numerous complaints about food being served cold or improperly prepared, with some customers expressing dissatisfaction with the overall quality.
Cleanliness
Several reviews mentioned unsanitary conditions, including flies and unclean dining areas, which negatively impacted customer experiences.
- GHGary Haney1 day ago4.0Good
- JLJames LamarNov 16, 20251.0I placed an order on my app and went and picked it up. I went to the drive-through line which took quite some time. When I got to the window, they had to ask me what I ordered and I told them. They provided me the food and I looked in the bag for my two pies. Both were supposed to be strawberry cream and one of them said apple on the container. I handed her the apple pie to swap out for the strawberry and she said it was a strawberry just in the wrong container. Her friendliness was nonexistent. When I got home and started to eat that said strawberry pie, it indeed was an apple pie. No need to flat out lie to me. I've only been in the area a few weeks and have quickly discovered that this is the worst McDonalds that I have ever been to. The owners/management need to take a deep look at this location, especially at night. McDonalds, you can do much better!
- HMHudson MccombNov 1, 20251.0Waited in line for 35 minutes for nobody to take my order then went inside and said hell no. Would give 0 stars if possible
- JLJermel LanierOct 15, 20251.0Was no line but took forever to get service in drive through. Food was put together in a fashion that says it was all there but terribly put together. 2 Double cheese add lettuce and Mac sauce. I was missing a patty on each sandwich. Was told to take it up with corporate.
- DMDemetria millerOct 8, 20255.0All I can say is a positive attitude makes a difference😇If you don't like your Job!! Just stay at home with the nasty attitudes!! Cause I enjoy making others feel loved and I want they to come back too!! Remember The customers are the reason you Have a Job!! Have a blessed day 😇 Spread love and light !!Not Hatefulness🙏💯
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 4840 Rice Mine Rd NE, Tuscaloosa?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the McDonald's at this location has a drive-thru open from 5:00 AM to 11:00 PM Monday through Saturday and 6:00 AM to 11:00 PM on Sundays.
What delivery services does McDonald's provide and during what hours?
McDonald's offers delivery including curbside pickup, same-day delivery, and no-contact delivery. Delivery is available from 5:00 AM to 10:30 PM Monday through Saturday, and 6:00 AM to 10:30 PM on Sundays.
How can I order McDonald's food online or via mobile apps?
You can order online at https://mcdonalds.order.online/business/-5579 or use their mobile apps available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available at the McDonald's on Rice Mine Rd?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What is the range of prices at this McDonald's?
The price range is categorized as low (One).
What nearby places can I visit before or after dining at McDonald's?
You might visit nearby places like Vintage Nail Spa for beauty services, Cold Stone Creamery for ice cream treats, or The Dam Lake Tuscaloosa for outdoor water park activities.
Are there convenient fuel and convenience store options near McDonald's on Rice Mine Rd?
Yes, nearby options include MAPCO Mart, Circle K, Kangaroo Express, Exxon, and MAPCO, all offering fuel and convenience store services.
Where can I find financial and medical services in the vicinity of McDonald's?
Nearby financial services include Synovus Bank and Wells Fargo, while medical services include Tuscaloosa Pediatrics PC and Alabama Internal Medicine.