Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,774 reviews
5 stars
560
4 stars
331
3 stars
302
2 stars
156
1 star
425
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Several reviews mentioned cold or undercooked food, with some customers experiencing food safety concerns.
Cleanliness
While some customers noted cleanliness and seasonal decorations, others reported unsanitary conditions and issues with food hygiene.
Staff Competence
Feedback indicated a lack of staff training and communication issues, with some employees unable to assist customers effectively.
- BRBritney Richeson2 days ago1.0I went through the drive through and as soon as she opened the window marijuana smoke came tumbling out and hit me right in the face. All the food smells and tastes like weed. I don't care what people do on their personal time but invading people's personal spaces with your illegal habits is unacceptable. I can only imagine what the inside smelled like.
- CJCourtney Jones2 days ago5.0The service was great as always at this location
- CHCole Hamrick3 days ago1.0There was at least 10 people waiting and there was one person working. Atleast 8 workers came in and yet only one person was taking orders as well as bringing them out. We waited 30 minutes for our orders and still didn’t receive the correct items.
- AHAlexis HillDec 25, 20251.0Rude , slow poor service lines all the way to the road food not hot Do better
- NPNicole PierceDec 10, 20254.0This McDonald’s is clean and always decorated so cute for the season we are in. The food is usually good, fresh and hot, however, they do not always put everything from your order in the bag. The service is slow if you’re inside but the drive through moves much faster. It’s an improvement for sure.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's in Tuscaloosa is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, it offers drive-thru service which is available 24/7 every day of the week.
Can I order delivery or curbside pickup from this McDonald's?
Yes, delivery and curbside pickup are available, including same day and no-contact delivery options.
How can I place an order online or through a mobile app for this McDonald's?
You can order through the McDonald's App available on iOS and Android, or via the online delivery URL at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 521 15th St E, Tuscaloosa, AL 35401, USA.
Are there any nearby fast food options besides this McDonald's?
Yes, nearby fast food options include Subway, Taco Casa, Little Caesars Pizza, Hardee's, and Jimmy John's.
Which nearby medical or pharmacy services can customers visit around this McDonald's?
Customers can visit Family Pharmacy at 15th Street and Medicine Shoppe, which are close to this McDonald's.
What nearby places of interest are good for entertainment or shopping near this McDonald's?
Replays Gameware, Movies & More is nearby for entertainment, and Bedzzz Express and Snooze Mattress & Wellness are options for furniture shopping.
Does this McDonald's provide any rewards or loyalty program for customers?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.