Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,685 reviews
5 stars
495
4 stars
285
3 stars
321
2 stars
156
1 star
428
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and long wait times.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, overcooked, or incorrect items.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area and bathrooms, contributing to a negative experience.
Management Issues
Customers expressed concerns about poor management and staffing, leading to slow service and unresolved complaints.
Positive Experiences
Despite the negative feedback, some customers noted instances of good service and fresh food, indicating occasional positive experiences.
- MSMario SosaNov 17, 20251.0I'm very sorry say The service is very bad; 36 minutes for 2 D Quarter.
- TLTre LanierNov 10, 20255.0The cleanest and most professional restaurant in town and The Manager Que does a excellent Job
- ABAidan BrowneNov 10, 20251.0never have a good experience at any of the tuscaloosa mcdonalds locations. pulled up to thedrive thru one time and the worker ran away from the window cuz he wanted us to think they were closed. Also always expect for them to forget something on your order, it will happen everytime. And it will take an hour for your order to be ready. also they are so rude at the window, if you try to see if they are even open they bark at you to wait
- EEElishaNov 1, 20251.0Was greeted with "give me a second" and 5 mins later the second still hasn't come
- AMAdam MooreOct 26, 20251.0This location is absolutely terrible. This isn’t my first awful experience at the Lurleen Wallace McDonald’s. But this one is the last time. 1. A kid’s meal with sauce spilled all over the top of the milk. 2. Drive thru employee eating as she’s handing me food. Disgusting and I’m sure the Tuscaloosa health department could help educate her on cross contamination and how much this will cost the owner. 3. And here is a shocker, she was rude as hell. If management is reading this; 10/26/2025 9:10pm
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 2502 12th St, Tuscaloosa?
McDonald's is open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday to Wednesday and Sunday from 5:30 AM to 10:30 PM, Thursday from 5:30 AM to 12:30 AM, and Friday and Saturday from 5:30 AM to 1:45 AM.
Is there a drive-thru service at this McDonald's?
Yes, this McDonald's offers a drive-thru service every day from 5:00 AM, closing at 1:00 AM on most days and extended to 2:00 AM on Fridays and Saturdays.
What payment options are accepted at the McDonald's on 12th St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's for delivery or curbside pickup from this location?
Yes, this McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a McDonald's app I can use to order from this location?
Yes, you can use the McDonald's App available on Apple and Android devices to order conveniently.
What are some nearby food options close to McDonald's at 2502 12th St?
Nearby food options include KFC, another fast food restaurant specializing in chicken, and Hardee's, known for burgers and American cuisine, both close by and offering alternative dining choices.
Which nearby places can be helpful for customers seeking financial services near McDonald's?
Customers can visit nearby United Community bank or insurance agencies like Alan Smith Agency: Allstate Insurance and Lyle Aitken: Allstate Insurance for their financial and insurance needs.
Are there any health or wellness centers near this McDonald's?
Yes, nearby health and wellness options include Health is Hope chiropractor and nutritionist services, Skelton Chiropractic Center offering physical therapy and massage, and Elite Wellness & Chiropractic for holistic health.
Does this McDonald's location offer free WiFi and mobile ordering?
Yes, the McDonald's at 2502 12th St offers WiFi along with mobile ordering and mobile offers for customer convenience.