Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,227 reviews
5 stars
383
4 stars
228
3 stars
219
2 stars
123
1 star
274
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Food Consistency
Customers frequently reported issues with incorrect orders, cold food, and overall dissatisfaction with meal quality.
Cleanliness
The restaurant's cleanliness was criticized, with many mentioning dirty tables and unsanitary conditions.
Speed of Service
Many customers experienced long wait times in both drive-thru and in-store, indicating a need for better staffing and efficiency.
- WBWilfred Bolden2 days ago4.0Not bad
- AMAmanda McAdamsDec 21, 20252.02 stars because I am fairly certain only 2 people were working tonight during a rush. However, my order was correct and served in a timely manner for a line starting to form around the building. But, there should be more employees during the weekend.
- BGBrad GieseDec 15, 20255.0Pretty quick lines with the two lanes. Food was good too.
- JBJ BDec 9, 20251.0Terrible
- JJJoannaNov 15, 20251.0Anytime I come here to eat and go inside there's never anyone at the front counter. The place is always a mess and of course I always see someone on their phone. When I look back to try and get someone's attention they look at me and then continue to gossip with their coworkers. The only good thing is that half of the time they actually get my order right. Service is horrible, customer service is absolutely horrible, and all I can say is they need to change up their service style.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's in Theodore, AL?
McDonald's in Theodore, AL is open daily from 5:00 AM to 12:00 AM.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 5:00 AM to 11:30 PM.
Does this McDonald's location have a drive-through service? If so, what are the drive-through hours?
Yes, this McDonald's features a drive-through open daily from 5:00 AM to 12:00 AM.
What payment options are accepted at McDonald's in Theodore, AL?
Payments can be made via American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup service is available at this location.
How can I place an order online for delivery from this McDonald's?
You can order online via https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on both iOS and Android.
What nearby grocery stores are close to McDonald's in Theodore, AL?
Nearby grocery stores include Winn-Dixie and Lil Brian's Produce Market, useful for customers planning grocery trips before or after dining at McDonald's.
Are there other fast food or dining options near this McDonald's?
Yes, nearby options include another McDonald's, Subway, Pizza Hut, and Hacienda San Miguel which offers Mexican cuisine.
What other useful nearby services can customers find around McDonald's on Hwy 90 W in Theodore?
Nearby services include gas stations like Shell and Kangaroo Express, banks such as BB&T and Truist, and automotive services including AutoZone and Theodore Collision, which customers might visit conveniently along with a meal at McDonald's.