McDonald's

3.5
1187 reviews
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Business Details

431 Marietta Rd, Springville, AL
35146, United States
(205) 467-2054
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
431 Marietta Rd, Springville, AL
35146, United States

Hours

Reviews

3.5
1,187 reviews
5 stars
431
4 stars
244
3 stars
201
2 stars
92
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude interactions and slow service.

Food Freshness

Many customers noted that the food was often hot and fresh, but there were complaints about greasy or poorly prepared items.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, although some customers reported unsanitary conditions.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Drive-Thru Efficiency

The drive-thru service received criticism for being slow and inefficient, with long wait times reported by multiple customers.
  • TN
    TJ Nguyen
    2 days ago
    3.0
    The food is always okay but it's always so cluttered and messy in the kitchen that it makes me nervous. The young adults that are running the place are always to busy socializing and playing on their phones to give proper attention and politeness to their customers.
  • AR
    Angie Rasco
    2 days ago
    1.0
    I did not eat but the food looked and smelled gross, people were not friendly, i dont even know why I stopped there other than my son wanted to. Its been 30 years since i have eaten at a mcdonalds and it will be 30 more before i would even consider it.
  • KO
    K.C. Oswalt
    Nov 13, 2025
    5.0
    Tried to order on the app and it was being glitchy. The staff understood and put in my order at no charge. 5+ stars for this location.
  • LW
    Linda Williams
    Nov 12, 2025
    5.0
    Great lunch
  • KB
    Kelly Bruhl
    Oct 15, 2025
    5.0
    Everything was as it should be at this McDonald's! Hot food quick service and friendly people.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Springville, AL?

McDonald's in Springville is open from 5:00 AM to 11:00 PM from Monday to Thursday and on Sunday, and until midnight on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM on Monday to Thursday and Sunday, and until midnight on Friday and Saturday.