Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,630 reviews
5 stars
562
4 stars
339
3 stars
321
2 stars
150
1 star
258
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty play areas and unclean dining spaces.
Staff Attitude
There were numerous complaints about staff attitudes, with some customers describing employees as apathetic or unprofessional.
Inconsistent Experience
While some customers had positive experiences, many others reported consistent problems, indicating a lack of reliability in service and food quality.
- AAAlan AginNov 14, 20251.0Go ahead and shut this location down
- JWJean WhiteNov 11, 20253.0I love McDonald's don't get me wrong but for some reason no one likes to work there.. but the food is always good most days
- JGJarrad GloverOct 31, 20251.0Go to this location if you like a dirty place to eat, enjoy waiting forever and you love to have your order made incorrectly. The worst McDonalds in Prattville.
- LHLisa HusseyOct 25, 20253.0Grouds in coffee just about every day
- SBSarah BackusOct 19, 20251.0I usually go to this location often, and they haven't messed up my order until tonight. I ordered a big mac large meal with a sprite and a hot and spicy mccrispy meal with a coke and extra hot and spicy mccrispy sandwich. This all came out to be ~$19. At the drive thru they only gave me a quarter pounder meal with a sprite, so I went inside to ask for the rest with the receipt, they take the receipt and proceed to give me one hot and spicy mccrispy with a four piece chicken nuggets and kept the receipt so I wasnt able to go back again and ask for the right food again. I understand being busy and I get it's fast food like frfr you dont wanna work there for the low pay but bro im on my period and just wanted a big mac. The food given definitely was worth less than the $19 as well, so lowk scammed.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 720 S Memorial Dr, Prattville?
McDonald's at 720 S Memorial Dr, Prattville is open 24 hours every day of the week.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru at McDonald's on 720 S Memorial Dr is open 24 hours every day.
Can I order McDonald's food for delivery from this location? If yes, during what hours?
Yes, delivery is available from 6:00 AM to 10:00 PM daily at this McDonald's location.
What services does this McDonald's location offer for pickup and delivery?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at McDonald's, 720 S Memorial Dr, Prattville?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's app I can use to order food from this location?
Yes, you can order using the McDonald's App available on Apple App Store and Google Play Store.
What nearby places can I visit before or after grabbing a meal at McDonald's, 720 S Memorial Dr?
Nearby you can visit The Shoppes of Downtown Prattville shopping center, Tropical Smoothie Cafe for a healthy drink, and the YMCA - Fitness & Raquet Center for a workout.
Are there convenience stores or gas stations near this McDonald's location?
Yes, nearby convenience stores and gas stations include Circle K and BP America, both suitable for quick stops.
If I need financial or postal services near McDonald's in Prattville, where can I go?
You can visit Western Union for money transfer services and TitleMax Title Loans for financial services nearby.
What are some wellness or personal care businesses near McDonald's at 720 S Memorial Dr?
Nearby wellness businesses include A Graceful Touch Massage Therapy and Studio 31 beauty salon, offering services for relaxation and grooming.