Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,640 reviews
5 stars
564
4 stars
341
3 stars
323
2 stars
151
1 star
261
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and poor staff attitudes, leading to frustration and disappointment.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and play areas.
Mixed Experiences
While some customers praised the food and service, many others expressed dissatisfaction, indicating a lack of consistency in customer experience.
- CHCain Holmes1 day ago5.0I fell of my trailer steps this morning, busted my head and was having a bad day. I came through the drive through at the guy at the first window ALEX , was so nice he turned my whole day around. I got to fix my trailer steps next week when I get paid from Randy.
- PRPhillip Rapp2 days ago1.0Why can’t you make my food while I sit at the window? How come i pull in a spot for 4 cheeseburgers and 5 cars behind me have already left. Makes no sense.
- RBRandy BrooksJan 3, 20263.0The order taker forgot to add my buy one get one for a $1. And people that order after me were getting their order before me
- KLKaren Humphrey Sullins LPCDec 26, 20252.0Ive ordered here many times but never experienced service like today. Ordering at 4:36pm, arrived at the location for pick up and checked in to parking at 4:50 to only sit there 15 min before deciding to go inside. It was chaotic. People were there complaining. Others trying to place orders. Had i just gone through the drive through, I would have been fine. Once getting my order, it was completely wrong. Ordered 2 six pc nuggets and 1 four peice, recieved the opposite. Oreo McFlurry was M&M, added 2 pies I didnt order, left out my chicken sandwich... so disappointed, too tired ro take it back. I have to hand it to the tiny young lady, who appeared to be expecting, that came on duty at 5pm who began to lead and direct employees to clean the front, which was a disaster, to refill bins, receipt paper, employees standing around, she put to work... I understand it was the day after Christmas however, yikes!
- GWGary WhitesideDec 19, 20251.0I visited the McDonald’s on Memorial Drive in Prattville, Alabama, and ordered a cheeseburger. The bun arrived in poor condition, with half the edge bent upward and extremely hard, almost like a rock. This made the bun inedible, so I had to discard it entirely and eat the patty and cheese alone. The quality fell short of basic expectations for fresh food. I expect staff to check items before serving them to customers.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 720 S Memorial Dr, Prattville?
McDonald's at 720 S Memorial Dr, Prattville is open 24 hours every day of the week.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru at McDonald's on 720 S Memorial Dr is open 24 hours every day.
Can I order McDonald's food for delivery from this location? If yes, during what hours?
Yes, delivery is available from 6:00 AM to 10:00 PM daily at this McDonald's location.
What services does this McDonald's location offer for pickup and delivery?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at McDonald's, 720 S Memorial Dr, Prattville?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's app I can use to order food from this location?
Yes, you can order using the McDonald's App available on Apple App Store and Google Play Store.
What nearby places can I visit before or after grabbing a meal at McDonald's, 720 S Memorial Dr?
Nearby you can visit The Shoppes of Downtown Prattville shopping center, Tropical Smoothie Cafe for a healthy drink, and the YMCA - Fitness & Raquet Center for a workout.
Are there convenience stores or gas stations near this McDonald's location?
Yes, nearby convenience stores and gas stations include Circle K and BP America, both suitable for quick stops.
If I need financial or postal services near McDonald's in Prattville, where can I go?
You can visit Western Union for money transfer services and TitleMax Title Loans for financial services nearby.
What are some wellness or personal care businesses near McDonald's at 720 S Memorial Dr?
Nearby wellness businesses include A Graceful Touch Massage Therapy and Studio 31 beauty salon, offering services for relaxation and grooming.