Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,679 reviews
5 stars
555
4 stars
365
3 stars
304
2 stars
131
1 star
324
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Numerous reviews highlighted slow service, with long wait times for food and drinks.
Staff Attitude
Feedback varied on staff friendliness, with some praising the service while others noted rudeness and lack of professionalism.
Cleanliness
Several customers mentioned dirty tables and restrooms, indicating a need for better maintenance.
Food Quality
While some customers enjoyed fresh and hot food, others experienced cold or poorly prepared items.
- CCChristy CupidoDec 27, 20251.0Just paid $20 to get a Happy Meal delivered and they didn’t put the cheeseburger in the order. I tried to call, and I was hung up on. Then DD gave me a $4 credit, gee thanks. I won’t order from this location again.
- LFlandon fortneyDec 27, 20255.0They missed some of our order, but were very good about it and made it up
- YGYudinia GutierrezDec 22, 20251.0Today we went there and had to wait more than 7 minutes for our drinks. The employees kept passing the order around among themselves, and none of them were preparing the drinks. The tables were dirty, and my husband got sick after eating his hamburger. Nobody was attending the front (seller).
- JBJames brannonJamesbrannonipodDec 10, 20251.0Wish there was a half star such terrible service never gets your order right I think they should just close this location
- SASylvia Moore (Magnet Angel)Nov 23, 20251.0Employee's slack off on their job to bring food out on time. Do better.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Prattville, AL?
McDonald's in Prattville, AL is open 24 hours every day from Monday to Sunday.
When is the drive-thru available at this McDonald's location?
The drive-thru at McDonald's is open 24 hours a day, seven days a week.
What delivery options does McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup?
You can order McDonald's via their delivery website at https://mcdonalds.order.online/business/-5579, or through the McDonald's App available on Apple and Android devices.
What payment methods are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service that operates 24/7.
Are there nearby hotels if I want to stay close to McDonald's?
Yes, nearby hotels include La Quinta Inn & Suites Prattville, Microtel Inn and Suites by Wyndham Prattville Montgomery, and Quality Inn Prattville I-65, making it convenient for travelers to visit McDonald's.
What fast food options are near McDonald's in Prattville?
Nearby fast food options include Dairy Queen, Wendy's, Burger King, Whataburger, and Subway, providing a variety of choices if you're in the area.
Are there any gas stations close to McDonald's?
Yes, nearby gas stations such as Texaco and Shell are located close to McDonald's for convenient refueling during your visit.
Can I find other dining options near McDonald's?
Other nearby dining options include Ruby Tuesday for burgers, Fazoli's for Italian cuisine, El Amigo Grill and El Torito for Mexican food, and Cracker Barrel Old Country Store for American Southern fare.