Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,670 reviews
5 stars
549
4 stars
365
3 stars
304
2 stars
131
1 star
321
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported receiving incorrect orders, with many expressing frustration over mistakes and missing items.
Service Speed
Many reviews highlighted slow service, with long wait times for food and orders often being forgotten or delayed.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with several reviews mentioning rude or unhelpful employees.
Cleanliness
While some customers noted cleanliness in the dining area, others reported dirty tables and restrooms.
Food Quality
Feedback on food quality was mixed, with some praising fresh and hot meals, while others complained about cold or poorly prepared food.
- SASylvia Moore (Magnet Angel)1 day ago1.0Employee's slack off on their job to bring food out on time. Do better.
- MHmichele harrisNov 9, 20254.0The young ladies that work in there are nice and professional.
- JAjames andressNov 4, 20252.0The steak egg and cheese bagels come with a wrapper you can bite into and almost choke on. Hope management reaches out to me over this.
- JGJarrad GloverOct 31, 20254.0If you go to McDonalds in Prattville, this is the one you want to visit. Staff are quick, friendly, and get order right most of the time. At all costs avoid the one on Memorial Drive as they are terrible.
- T1Thanatos 119Oct 26, 20251.0Can't get a simple order correct. Staff is rude and acted upset that people were in the drive through ordering food.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Prattville, AL?
McDonald's in Prattville, AL is open 24 hours every day from Monday to Sunday.
When is the drive-thru available at this McDonald's location?
The drive-thru at McDonald's is open 24 hours a day, seven days a week.
What delivery options does McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup?
You can order McDonald's via their delivery website at https://mcdonalds.order.online/business/-5579, or through the McDonald's App available on Apple and Android devices.
What payment methods are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service that operates 24/7.
Are there nearby hotels if I want to stay close to McDonald's?
Yes, nearby hotels include La Quinta Inn & Suites Prattville, Microtel Inn and Suites by Wyndham Prattville Montgomery, and Quality Inn Prattville I-65, making it convenient for travelers to visit McDonald's.
What fast food options are near McDonald's in Prattville?
Nearby fast food options include Dairy Queen, Wendy's, Burger King, Whataburger, and Subway, providing a variety of choices if you're in the area.
Are there any gas stations close to McDonald's?
Yes, nearby gas stations such as Texaco and Shell are located close to McDonald's for convenient refueling during your visit.
Can I find other dining options near McDonald's?
Other nearby dining options include Ruby Tuesday for burgers, Fazoli's for Italian cuisine, El Amigo Grill and El Torito for Mexican food, and Cracker Barrel Old Country Store for American Southern fare.