Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
958 reviews
5 stars
363
4 stars
206
3 stars
173
2 stars
72
1 star
144
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and incompetent service, with many expressing frustration over long wait times and incorrect orders.
Food Quality
While some customers enjoyed the food, many others complained about cold, poorly prepared, or incorrect meals.
Cleanliness
The restaurant's cleanliness received mixed reviews, with some noting clean restrooms while others described unsanitary conditions.
Staff Attitude
Several reviews highlighted a lack of professionalism and courtesy among staff, contributing to a negative dining experience.
Speed of Service
Many customers experienced slow service, particularly during busy times, leading to dissatisfaction with their overall experience.
- TTTape1 day ago5.0Order number 615, thank you whoever made my quarter pound cheeseburger it’s perfect
- CDChris DeanNov 15, 20251.0They aren't capable of serving people at the window it doesn't matter how many people are in line they always pull you up to save their drive time. I dont understand the purpose of a drive time if its not even accurate because you pull people up to keep it down
- JRJennifer RaderNov 12, 20252.0We have yet to have a good experience with McDonalds in a good while. The food is always messed up somehow, and no matter what you order you get pulled up to wait forever. When a family of 3 spends more than $30 for bad fast food- that is sad! Because there are nice sit down restaurants in town that you get better food and pay less.
- CHchristian homesleyNov 9, 20252.0Almost every time I come here they have every car pull to the side as to not run up their drive through times. Wait time for food here is ridiculous. They also live up to the stereo type of “sorry our ice cream machine is down” VERY frequently. Workers are usually polite it’s just managed very poorly.
- SSSusanOct 23, 20251.0TERRIBLE SERVICE! INCOMPETANT, RUDE AND DISRESPECTFUL WORKERS, INCLUDING THE MANAGERS! IF YOU DON'T WANT TO DO YOUR JOB FIND ANOTHER ONE! NO ONE HAS GAS, MONEY, OR TIME TO PLAY GAMES WITH ADULT CHILDREN! YOU HAD ONE JOB, CHICKEN NUGGETS! EITHER YOU CAN'T COUNT OR YOU'RE JUST LAZY! DO BETTER OR GET THE NECESSARY TRAINING SO YOU CAN! VERY DISAPPOINTED CUSTOMER!
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 6:00 AM to 10:00 PM.
What delivery and pickup options does this McDonald's offer?
They offer delivery, curbside pickup, and mobile ordering through the McDonald's app.
Which payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is the McDonald's located?
This McDonald's is located at 111 US Hwy 278 Byp E, Piedmont, AL 36272, United States.
How can I earn rewards at this McDonald's?
You can earn points for free food by joining the MyMcDonald's Rewards program available on their website.
What nearby restaurants can I visit before or after McDonald's?
Nearby dining options include Simple Simon's Pizza, Jack's Family Restaurant, Burger King, KFC, Taco Bell / KFC, Booker T's BBQ, and China Doll for diverse cuisines.
Are there any nearby convenience stores or pharmacies?
Yes, CVS Pharmacy, CVS Beauty, Discount Food Mart, MAPCO gas station and convenience store are nearby for your shopping needs.
What other nearby services can be useful when visiting this McDonald's?
Nearby useful services include UPS Access Point location for shipping, AutoZone and O'Reilly Auto Parts for automotive needs, and Bethune High School for education.