Whataburger

4.6
224 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Location

Whataburger
6813 US-431 S, Owens Cross Roads, AL
35763, United States

Hours

Reviews

4.6
224 reviews
5 stars
192
4 stars
10
3 stars
3
2 stars
6
1 star
13

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Andrew received numerous commendations for his exceptional customer service, with many customers specifically praising his friendliness and efficiency.

Food Quality

While many customers enjoyed the food, there were some complaints about incorrect orders and food quality, including issues with over-salted items and moldy bread.

Cleanliness

The restaurant was frequently noted for its cleanliness, with customers appreciating the efforts of staff to maintain a tidy environment.

Service Speed

Several reviews mentioned slow service during busy times, although some customers noted improvements in speed during less busy hours.

Overall Experience

Customers generally expressed satisfaction with their experiences, highlighting the combination of good food and friendly service as key reasons for their positive reviews.
  • SH
    Stacey Huckaby
    6 days ago
    5.0
    Every time I drive through here I leave with a smile on my face! The employees are happy, friendly, and courteous...and the food is super fresh, hot, and delicious. It is my favorite guitly pleasure and the spicy ketchup is worth the trip alone. Thank you Andrew for putting a smile on my face and having fun at your job!
  • MP
    Mary Grace Pate
    Nov 15, 2025
    5.0
    My family and I visited the Hampton Cove Whataburger last Monday, and we were helped by a young gentleman named Andrew. He was very polite, helpful, and welcoming. Our experience was great and very inviting. It’s refreshing to see a young man show such kindness and professionalism. Thank you, Andrew, for making our visit a pleasant one!
  • KB
    Kim Baum
    Nov 14, 2025
    5.0
    This location is always super quick and the food is always hot and tastes fresh. Stopped by this week on my way home after a long day of work and was greeted by Andrew. Super friendly guy and made my day by throwing in a bonus cookie! I don’t usually write reviews, but Andrew definitely deserves the recognition of being an awesome employee/manager.
  • NM
    Nate Moore
    Nov 12, 2025
    5.0
    I walked into the restaurant and I was immediately greeted by a young man named Andrew who was one of the nicest employees I have ever met. I didn’t know what to order and he recommended his favorite and it was delicious. On my way out he even threw away my trash for me. All around stand up guy need more people like Andrew!
  • WE
    William Eldred
    Nov 9, 2025
    1.0
    I have to echo some of the other reviewers on here: the sheer number of positive views on this location have to be 90% fake. Way too many reviews are dated so close to the opening date, and based off my experiences, those reviews are not accurate to the level of service this location offers. Like many other reviewers have said, this location has NEVER gotten a single one of my orders correct, and anything that they do deign to include in the bag is horrible quality. Plus, the service is slow, the location itself is disgusting, the employees are rude, and it just fails at every measurement in general. And all these things wouldn’t be “as bad” if the food wasn’t so insanely overpriced. Honestly, I’m not sure a “good” Whataburger location’s food is worth the price. I’ve given this location a handful of tries, and I’ve attempted to right the bad experiences off as just “they had a bad night”, but I think it’s safe to say that this location is always awful in every way. Can’t wait for it be removed and replaced with something worth spending money at.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Owens Cross Roads, AL?

Whataburger in Owens Cross Roads is open 24 hours every day, from Monday to Sunday.

Where is Whataburger located in Owens Cross Roads?

Whataburger is located at 6813 US-431 S, Owens Cross Roads, AL 35763, United States.