Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, with several customers expressing dissatisfaction with the overall quality.
Cleanliness
Numerous complaints highlighted unsanitary conditions within the restaurant, including dirty tables and kitchen areas.
Staff Attitude
A significant number of reviews noted the unprofessional and rude behavior of employees, contributing to a negative customer experience.
SC
Steven Cryar
6 days ago
1.0
Won't let you order soft drinks on the app
WR
William Robinson
Jan 3, 2026
1.0
They're so slow. Every order is wrong and the food is cold. What won't corporate acknowledge the problem this store has? Worst McDonald's ever! And, the owner just sends a link to complain. Absolutely ridiculous.
FU
Faith usher
Jan 1, 2026
1.0
The inside was closed at 7 PM went through the drive through and they were rude!
LB
Lionel Bass
Dec 12, 2025
1.0
No time urgency literally fire everyone here I’m a local and everytime I come here I’m waiting 40 minutes for something I ordered 20 minutes ago and then when u tell them it’s somehow not there fault very unprofessional and very unapologetic also blares music for the back like there at some clubs or something can’t barely hear myself think they have 5 workers in there doing absolutely nothing as well quite literally not even fast food and literally hate coming here if there was anything else open around this time I wouldn’t have stepped another foot in here years ago because it has constantly been the same bullshit every time I’m step on the premises literally do better
LA
Lori Ann
Dec 5, 2025
1.0
Seriously the worst McDonalds ever! Waiting one hour for food and still nothing. They locked the lobby doors and took phone off the hook. They just leave you waiting!!
What are the regular opening hours for this McDonald's location in Orange Beach, AL?
This McDonald's in Orange Beach is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available every day from 5:30 AM to 10:30 PM.
Does this McDonald's have a drive-thru and what are its hours?
Yes, this location has a drive-thru open daily from 6:00 AM to 11:00 PM.
What types of payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What pickup and delivery services does this McDonald's offer?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Is there a mobile app to order from this McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
Where is this McDonald's located?
It is located at 4511 Orange Beach Blvd, Orange Beach, AL 36561, USA.
Are there any beaches nearby where customers can visit before or after dining?
Yes, the Gulf of Mexico beach in Orange Beach is nearby and is a popular spot to enjoy outdoor activities before or after your visit.
What other dining options are near this McDonald's?
Nearby dining options include Another Broken Egg Cafe, New York Bagel Cafe and Deli, Pizza Hut, O'Choppers Irish Pub, and Bon Temps Poboys and Specialty Meats.
Are there any convenient services nearby that can assist with shipping or printing needs?
Yes, The UPS Store 5864 and Shred Nations are nearby and can assist with printing, packing, shipping, and shredding services.