Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or improperly cooked food, with several customers expressing dissatisfaction with the freshness and temperature of their meals.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty tables, floors, and unsanitary conditions.
Management Issues
Several customers noted a lack of effective management and employee training, leading to disorganized service and unprofessional behavior.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and noted a few instances of good food quality.
TL
Twin Lady
1 day ago
1.0
Please don’t ask nobody to pull up and don’t bring their food out! && if it happens again you going know who wrote this review, because I will not move because I had to get out of my car and if I wanted to do that I would have dine-in with all the young folks standing around looking lost 😠
CC
Caraline C
Nov 14, 2025
1.0
Waited 20 minutes in the drive thru just for them to give me chicken sandwiches instead of cheeseburgers??? Yall suck
EG
Emma G
Nov 7, 2025
1.0
Spent $15 on McDonalds for 4 people. Placed by mobile order on 11/7/2025 at 6:13PM. I arrive, wait in drive thru line. All is smooth. I wait patiently at the second window for my food and the cashier hands me the bag, looks me dead in the eyes and says “Sauce in the bag.” I say, “Thank you have a good one.” The sauce was not in the bag. Looked me dead in the eyes and just lied. They’re cold hearted over there.