Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely slow service, long wait times, and unresponsive staff, leading to frustration.
Food Quality
Many reviews highlighted poor food quality, including cold, stale, or incorrectly prepared items.
Customer Service
Several customers experienced rude or unhelpful staff, with complaints about lack of acknowledgment and poor attitudes.
Operational Problems
Customers noted inconsistencies with store hours, including being closed when advertised as open, and issues with mobile orders.
Cleanliness and Environment
Some reviews praised the cleanliness of the location and friendly staff, but these were overshadowed by negative experiences.
JP
Jacob Preter
Dec 27, 2025
1.0
They said they dont sell mcchickens.
..like im looking at the menu my guy and the mcchicken is one of 5 items yall have in that kitchen they suck and they dishonor there families
FM
Forrest Miller
Dec 20, 2025
3.0
The service was quick. The staff were friendly and very welcoming. The food on the other hand was very poor. I ordered something that is probably not as common and it seemed as if it sat there baking under the heat lamps for quite a while. I was disappointed.
EM
EL MS
Dec 20, 2025
2.0
They were out of the grinch meal that they were advertising. The drive through line was all the way to the road. The voice from the box was friendly but the nuggets were hard the fries were hard and the sprite turned out to be just carbonated water *I don't eat McDonald's my niece asked me to go for the grinch thing and now I remeber why I quit going to McDonald's 🙃
JL
Jeremey Le
Dec 8, 2025
1.0
Store is not open 24/7. They close at 11pm. I made a mobile order at 10:10pm and showed up at 10:20pm and all the employees had already shut down the store. I didnt get my food and McDonald's makes it impossible to get a refund. The employees dont want to work at all clearly and they are lazy. Fire the whole squad and get a new one.
GW
guees who
Dec 8, 2025
1.0
We’ll here’s my large fries! $4 each after taxes. This is just unacceptable. These businesses have gotten so used to ripping off the people who made them who they are. They’ve all grown to big and don’t care or respect their customers any longer. Time to start returning this crap back to them until they learn to do better. I made them take this food back and give a full refund.