Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
2,595 reviews
5 stars
652
4 stars
481
3 stars
460
2 stars
282
1 star
720
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both drive-thru and in-store, with some waiting over 30 minutes for their orders.
Food Quality
There were numerous complaints about food being cold, stale, or incorrectly prepared, including issues with missing items and poor presentation.
Customer Service
Many reviews highlighted rude or unhelpful staff, with several customers expressing frustration over lack of acknowledgment and poor communication.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, including hair in food and overall disorganization.
Management Issues
Several reviews called for management changes, citing poor employee performance and lack of urgency in service.
- CMChristian MillerNov 17, 20251.0After waiting at the menu screen for 20 minutes I pulled around to see what the problem was. There was a man standing outside of his car angry with the woman at the window about not receiving his payed order. After the man drives off I pulled up to the window and she shut and locked it and told me they were closed. And there were at least five other cars behind me. So keep in mind this McDonald’s is off the charts for a good reputation!
- MTMONA TANNERNov 17, 20251.0Extremely SLOW SERVICE… slow slow slow the service responds as if they are bothered or maybe over worked and understaffed management do better. It’s the last time I will ever visit this location.
- IIironYTBNov 11, 20251.0Estuve 20 minutos esperando un chocolate para que me dijeran que la máquina no sirve y luego otros 15 más mientras los cambiaban por 2 bebidas diferentes for real???
- SMSandi MartinNov 2, 20251.0Terrible service and attitudes of the staff. Cluelessness of the staff. There was NO ice in the entire place. There was NO sweet tea in the entire place. You can really see how people just don’t give a crap anymore about customer service. Shame on you McDonald’s.
- JDJ DBWZNov 2, 20251.0Signs on the door state new hours are open at 5AM. Doors were still locked at 5:51AM. Employee inside gestured open at 6AM. I left irritated and hungry.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Opelika, AL?
McDonald's in Opelika operates 24 hours every day of the week, so you can visit anytime.
What are the delivery hours for this McDonald's location?
Delivery service is available daily from 6:00 AM to 10:30 PM.
Does this McDonald's offer drive-thru service?
Yes, the drive-thru is open 24/7, every day of the week.
Can I order McDonald's food using a mobile app?
Yes, you can order via the McDonald’s App available on both the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available for convenient service.
Where is this McDonald's located?
It is located at 1104 Columbus Pkwy, Opelika, AL 36801, USA.
Are there any hotels nearby for visitors who want to stay close to McDonald's?
Yes, nearby hotels include Economy Inn, Motel 6 Opelika- AL, Hotel Opelika I-85 Columbus Pkwy, and Quality Inn Opelika - Auburn, perfect for visitors seeking convenient accommodations.
What nearby convenience stores or gas stations can customers visit before or after McDonald's?
Customers can visit nearby places like Circle K, Big Cat, Shell, Marathon, and 76 for quick convenience store or gas station needs.
What entertainment or educational attractions are located near this McDonald's?
Auburn University is nearby, offering educational and cultural experiences. It's a great place to explore before or after your meal.