Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with food quality, including cold, overcooked, or improperly prepared items.
Service Issues
Many reviews highlighted poor customer service, including incorrect orders, rude staff, and long wait times.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and unclean drink machines.
Order Accuracy
A significant number of reviews mentioned that orders were often incorrect, leading to frustration among customers.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with certain food items.
PC
p crouse
Nov 5, 2025
1.0
Drive thru is awful
BH
Bryan Harris
Oct 21, 2025
1.0
Only putting 1 star cause it won't let me go any lower.
Ordered at 8:15 pm got my food at 8:46 but it's ok cause the pies they gave me extra make up for it apparently.
Very disappointing
TJ
Tamica Jones
Oct 19, 2025
1.0
This is food poisoning waiting to happen. Rotten lettuce, old black patties, cold food. Floppy uncooked fries. Save your time and money and go anywhere else. Absolutely disgusting they should be ashamed of themselves. Won’t answer the phone either.
DG
Denise Gann
Oct 15, 2025
3.0
Fries are too dang small and get cold quickly . The burgers are bland, jush another burger.
NL
Nicole Lowe
Oct 3, 2025
1.0
They cant read. Order is always wrong. If you reach out to corporate there's no response.