McDonald's

3.1
690 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2625 Kelly Creek Rd S, Moody, AL
35004, United States

Hours

Reviews

3.1
690 reviews
5 stars
206
4 stars
120
3 stars
101
2 stars
69
1 star
194

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, overcooked, or improperly prepared items.

Service Issues

Many reviews highlighted poor customer service, including incorrect orders, rude staff, and long wait times.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and unclean drink machines.

Order Accuracy

A significant number of reviews mentioned that orders were often incorrect, leading to frustration among customers.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with certain food items.
  • PC
    p crouse
    Nov 5, 2025
    1.0
    Drive thru is awful
  • BH
    Bryan Harris
    Oct 21, 2025
    1.0
    Only putting 1 star cause it won't let me go any lower. Ordered at 8:15 pm got my food at 8:46 but it's ok cause the pies they gave me extra make up for it apparently. Very disappointing
  • TJ
    Tamica Jones
    Oct 19, 2025
    1.0
    This is food poisoning waiting to happen. Rotten lettuce, old black patties, cold food. Floppy uncooked fries. Save your time and money and go anywhere else. Absolutely disgusting they should be ashamed of themselves. Won’t answer the phone either.
  • DG
    Denise Gann
    Oct 15, 2025
    3.0
    Fries are too dang small and get cold quickly . The burgers are bland, jush another burger.
  • NL
    Nicole Lowe
    Oct 3, 2025
    1.0
    They cant read. Order is always wrong. If you reach out to corporate there's no response.

Frequently Asked Questions About McDonald's

What are the operating hours for dining at McDonald's in Moody, AL?

McDonald's in Moody, AL is open daily from 5:00 AM to 11:00 PM for dine-in service.

When can I use the drive-thru service at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.