Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Numerous reviews highlighted slow service times, particularly in the drive-thru, with long waits reported.
Customer Service
Feedback on staff behavior was mixed, with some praising friendly service while others noted rudeness and lack of professionalism.
Food Quality
While some customers enjoyed hot and fresh food, others complained about cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty dining areas and inadequate bathroom facilities.
CH
Connor Headley
Nov 11, 2025
5.0
Ms.Ketisha- I hope I spelled her name right , she’s an amazing woman with a vibrant personality, me and my little brother LOVED her selfless ness , she’s a kind hearted woman and a HARD worker!! Thank you- you made our lunch after physical therapy so much more enjoyable!!!
MU
Mrs Upchurch
Oct 29, 2025
1.0
Super disappointed in our order.
We ordered at the drive thru on 10/29 for a sweet treat. There's almost no hot fudge on the hot fudge sundae.
Kind of a waste of time and money.
LB
Laura Bryant
Oct 25, 2025
5.0
Austin made my apple pies fresh and helped my app codes to work. Great service.
LW
Linda Farber Wallace
Oct 15, 2025
5.0
Always love McDonald's
NJ
Nakyia Jones
Sep 30, 2025
1.0
I went through the drive-through line and ordered a meal deal on the app, a medium drink, medium fry, and 10 piece nugget. They advised I could not use the code because they didn’t have any medium cups. They also couldn’t override the price to match the a 10-piece nugget deal in app. Apparently I spoke with a manager and a general manager. Overall poor customer service and atmosphere!
What are the regular hours for McDonald's Millbrook, AL location?
McDonald's in Millbrook, AL is open daily from 6:00 AM to midnight.
When is the drive-thru open at this McDonald's?
The drive-thru operates every day from 5:00 AM to midnight.
Does McDonald's offer delivery services and when?
Yes, delivery is available daily from 6:00 AM to 10:15 PM with options including curbside pickup, same day delivery, and no-contact delivery.
How can I order McDonald's for delivery or pickup?
You can order using the McDonald's App, available on iOS and Android, or online via the delivery URL: https://mcdonalds.order.online/business/-5579.
What forms of payment does McDonald's in Millbrook accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location offers a drive-thru service.
What are some nearby places to visit around McDonald's in Millbrook?
Nearby places include Knowledge Management Solutions, Crappie NOW gym, Tobacco Plus convenience store, Don Duncan's All American Auto & Tire, and Rite Aid pharmacy.
If I'm visiting McDonald's, where can I go for groceries nearby?
You can visit Roper Farms Produce and Ingram's Farmers Market for fresh produce and groceries close to McDonald's Millbrook.
Are there breakfast options nearby if I want a variety besides McDonald's?
Yes, Waffle & Co. and Waffle House, both breakfast and brunch restaurants, are nearby for additional breakfast choices.
Is there a bank near McDonald's Millbrook for quick banking needs?
Yes, PNC Bank and Valley Bank are nearby if you need banking or financial services after your visit.