McDonald's

3.2
2261 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22183 Highway 216, McCalla, AL
35111, United States

Hours

Reviews

3.2
2,261 reviews
5 stars
682
4 stars
437
3 stars
365
2 stars
204
1 star
573

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20 minutes, even when the restaurant was not busy.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding what was included in orders.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, impacting their overall experience.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold, stale, or poorly prepared food.

Cleanliness

Multiple reviews mentioned unsanitary conditions, particularly in the dining area and restrooms.
  • BR
    Bobby James Ramsey
    Nov 12, 2025
    5.0
    Everything I ordered was no cheese but my ham and egg McMuffin had cheese on it but the cashier was nice and food was ready quick. I think I discovered I actually really like sausage McGriddles. I threw the cheesy McMuffin away cause I was in a hurry. First time I ever went there. Will go again but I'll check my food before I leave.
  • TS
    Troy Stromer
    Oct 27, 2025
    3.0
    If i get an item during monopoly that should have a monopoly piece with it and there is no peace. Should I complain? Should I go back to the store and say hey where’s my piece?
  • KH
    Kailey Hudson
    Oct 26, 2025
    2.0
    Waited 20 minutes to receive a quarter pounder and a medium fry. Place was not busy and there was plenty of workers, many customers ordered after me and all received their food before I did. Only reason they get a 2 star is because they surprisingly got the order right after 20 minutes.
  • IS
    Itodori Sukuna
    Oct 19, 2025
    1.0
    Me and my sister waited 30 minutes to get a Carmel Frappe and Vanilla milkshake and they gave us the wrong drinks after waiting all that time.
  • ED
    Eric Duncan
    Oct 18, 2025
    1.0
    Placed my order on the app. Fueled my truck, parked, went to the restroom and still waited 22 minutes and had to ask about my order then. So a total wait time was 31 minutes. Burger was cold. Didn’t even melt the cheese. Fries was cold. Best and only good thing in the meal was my drink.

Frequently Asked Questions About McDonald's

What are the overall operating hours of this McDonald's location?

This McDonald's is open daily from 4:00 AM to 1:00 AM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 4:00 AM until 1:00 AM.