Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,280 reviews
5 stars
693
4 stars
441
3 stars
365
2 stars
205
1 star
576
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, indicating a significant problem with customer service and order accuracy.
Food Quality
While some customers enjoyed the food, many others complained about cold, poorly prepared, or incorrect items, suggesting inconsistency in food quality.
Management Concerns
Several reviews highlighted poor management practices, including lack of training for staff and failure to address customer complaints effectively.
Cleanliness
Feedback indicated that the restaurant's cleanliness was inconsistent, with some customers noting dirty conditions.
- KPKen PittmanJan 2, 20264.0Average McDonalds. Food was good, but a little inconsistent. Service was average. Cleanliness was fair. Some small issues like receipts on ordering kiosk not printing correctly.
- JFJasmine FergusonJan 2, 20265.0Good location and great service at McDonald’s, thank you Neil for making our trip enjoyable for our kids on our road trip.
- AUAlper USADec 13, 20251.0There were too many mistakes in just a single order!
- KEKevin EllisDec 9, 20252.0RUN AWAY !!!If this is a franchise store or privately owned, either way, the management Should be removed as quickly as possible for the blatant disrespect to customers. I watch them literally toss bags on the counter, call out a name, and walk off with no acknowledgment whatsoever of the customer, the real life person paying the bill. They are more concerned with arguing with each other and playing matchmaker, then paying any attention whatsoever to the customer. Their lack of concern for Quality is also Exhibited in the lack of quality and food preparation. The McRib I ordered was thrown in the bag, dipped in so much sauce that it layered the bottom of the box making the sandwich completely soggy when I opened it up later, The onions and pickles were not even on the sandwich at all, they were in the container, but not on the sandwich. The box to my chicken nuggets was open, and the nuggets were all over the bottom of the bag, and the young lady literally got mad at me for having the audacity to ask for a sauce, a single sauce.RUN AWAY, Do not waste your money at this McDonald’s as you will be severely disappointed. I read the reviews prior to entering, and have decided that they are coerced, implemented by friends and employees, and the only thing that is being managed at this store. There is no way of the store deserves even a three star, unless you give it credit for the Construction, lol. They are spending time managing deceptively the reviews instead of training their employees to not have a blatant disregard for the human being customer standing in front of them. They are simply rude, and don’t care That they are.
- JRJennifer RosserDec 2, 20253.0Order was wrong. Also, the Grinch meal was supposed to come out today. The signs advertising it are up on this location. They refused to sell it to us. We ended up with quarter pounder meals. They were at least decent. Update- got a link from the owner asking for feed back there. Link does not work. 12/16/2025
Frequently Asked Questions About McDonald's
What are the overall operating hours of this McDonald's location?
This McDonald's is open daily from 4:00 AM to 1:00 AM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 4:00 AM until 1:00 AM.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 6:00 AM to 10:00 PM.
What types of payment does McDonald's in McCalla accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer delivery and pickup services?
Yes, it offers McDelivery and curbside pickup services for convenience.
How can I order food online from this McDonald's?
You can order online via https://mcdonalds.smart.link/mjuu1ggdi or through the McDonald's app available on iOS and Android.
What amenities and services does this McDonald's provide?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi access.
Which nearby fast food options are available close to this McDonald's?
Nearby fast food choices include Burger King, Subway, and another McDonald's.
What nearby fuel and convenience stops can customers visit before or after eating here?
Customers can visit Love's Travel Plaza Exit 100 Alabama, CAT Scale gas station, Speedway, and Marathon gas stations nearby for fuel and convenience needs.
Are there any local attractions or services near McDonald's that customers might want to check out?
Yes, nearby places include Scalp Serenity Head Spa for relaxation, McCalla Academy of Dance for arts, and Antioch Baptist Church for community events.