Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and overall dissatisfaction with taste.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
Staff Attitude
There were numerous complaints about the attitude of employees, with many customers feeling disrespected or ignored.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences during their visits.
LK
Lori Kovar
Nov 13, 2025
1.0
I hate to post negatively but, I waited forever to get to the register. The cashier leaned against the counter having very long conversations with two different people. Waited over 8 min for small fries and a coffee. Fries were barely warm. There were plenty of worker bees but no one had a pep in their step.
Come on McDonald's.......You can do better.
RL
Renee Lucas
Oct 25, 2025
5.0
I think this was the fastest and friendliest Mickey Ds, we have been to. Good customer service!!
LT
Liz tucker
Oct 23, 2025
1.0
HAD to order on the kiosk. That's fine but never got my order. I wanted to pay cash thank God I chose that option. Food never came and not one person came to the counter.
TD
TERESA DAVIS
Oct 12, 2025
1.0
The attitude of the employees was terrible. The hamburgers were cold as were the fries. One of the hamburgers did not have any type of dressing on it, so it was very dry. I paid too much for this to have bad food and employees act as if I am bothering them to ask for ketchup. I won’t be back.
CH
Christopher hallman
Sep 29, 2025
1.0
Where y'all I tell you fast food at its finest:-( all I really wanted was sweet tea. They said they were out of sweet tea so I sat there for a second and I said okay I'll just settle for a diet Coke. She says pull up to the window so I do I sit there for 5 minutes waiting on the other patrons to move forward as we move forward I get to the second window. The first person that was at the window did not even acknowledge me but decided to waddle off into the opposite direction and I noticed that I did not even have my diet coke poured yet. Then came along the manager and she said what did you order and I said I had the diet coke because y'all are out of sweet tea and I said can I please add a bottle of water to that as well. She said no not from this terminal that's why I told you to go to the first window I understood that she was frustrated and she also said that they were short-staffed. Well I work in the restaurant world as well and yes we're understaffed as well but we don't allow someone to go without the items that we serve. Sadly to say I will never go back to this location anymore. The owners need to contact me to see about possible sweet tea shortage and obviously worker shortage. They probably won't contact me though it is what it is. Customer service is nowhere near what it used to be. Sad sad Little world
What are the regular operating hours of McDonald's at 704 Hwy 28 West, Livingston, AL?
McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight from Friday to Saturday.
Can I place delivery orders from this McDonald's location?
Yes, delivery is available daily from 6:00 AM to 11:00 PM and can be ordered via their delivery website.
What time does the drive-thru open and close at this McDonald's?
The drive-thru opens at 5:00 AM daily and closes at 11:00 PM, except from Thursday to Saturday when it closes at midnight.
What mobile apps can I use to order from McDonald's?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available as part of their pickup and delivery services.
Are there convenient gas stations near McDonald's for refueling after your meal?
Yes, nearby gas stations include Burns & Burns, Shell, Chevron Station Livingston, Texaco, and L&B Travel Plaza, making refueling easy after your visit.
What other fast food options are close to McDonald's in Livingston, AL?
Nearby fast food and burger restaurants include Burger King, Subway, and Naked Wing, offering a variety of dining choices.
Are there notable travel services or accommodations near McDonald's?
Yes, Comfort Inn and Western Inn hotels are nearby for travelers, and the Greyhound Bus Stop at Chevron provides convenient transit options.
Does McDonald's provide free WiFi and mobile offers for customers?
Yes, McDonald's offers free WiFi and mobile offers as part of its services.